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Call Center Quality Analyst
Queens, NY within
Call Center Supervisor
Joseph Cory Holdings, LLC - North Bergen, NJ, USA
Monitor the daily operations and call volumes, balancing quality of service while meeting all ... Detail-oriented, analytical problems solver with excellent project management skills and abi...
ZipRecruiter - 1 Day ago
Call Center Quality Lead
Nestle - Long Island City, NY, USA
Support Quality Continuous Improvement ... The Customer Experience Analyst must collect, analyze and build reports on all Omni customer ...
StartWire - 2 Days ago
Manager, Call Center Technology
AbilTo - New York, NY, USA
Complete root cause analysis for system failures or business disruptions; log, track and resolve ... quality) * T rain new and existing users on how to use dialer system(s) and related funct...
StartWire - 1 Day ago
Call Center Quality Assurance Monitor - DSET
Stratus Consulting - New York, NY, USA
... data wrangling and analytics, and data visualization and dissemination. They combine deep ... Perform other duties as assigned within the call center. Preferred Skills / Prereq...
StartWire - 4 Days ago
Call Center Supervisor (2nd Shift)
Stericycle - Wantagh, NY, USA
... and analyze productivity, service and future plans for growth. Assist with any Team Lead, Representative or general center responsibilities, when required (e.g., answering QA lines, walk-arou...
CareerBuilder - 3 Days ago
Call Center Operations Manager (New Penn Financial)
New Penn Financial, LLC - Melville, NY, USA
Ensure that quality is embedded in all products, services and processes * Ensure that the ... Ability to analyze and interpret financial data * Professional written, verbal and interpersonal...
StartWire - 1 Day ago
Managing Client Partner
Verizon - New York, NY, USA
... Call Center solutions, and CPE offerings. Strategic services Solutions are characterized by a ... Negotiate teams and individual Client Executive objectives based on account and mar...
Verizon - 15 Days ago
Call Center: Become an Arabic-Bilingual Customer Servic...
DISH - Jamaica, NY, USA
... in to call center databases • Take back-to-back phone calls from DISH internal customers ... Quality, Up-selling, etc. You will be constantly measured on these metrics • Deescalate ...
DISH - 100 Days ago
Contact Center Representative
Joseph Cory Holdings, LLC - North Bergen, NJ, USA
Call Center Supervisor DIRECT REPORTS: No LOCATION: North Bergen, NJ Start Date: August 2017 ... making quality, on-demand decisions. * Detail oriented, problem solver, positive attitude
ZipRecruiter - 1 Day ago
Clinical Nurse Manager- Transitions of Care Call Center
Mount Sinai Medical Center - New York, NY, USA
Maintains and improves call center operations by monitoring system performance, identifying and ... analyses, managing system and process improvement and quality assurance programs in partne...
StartWire - 2 Days ago
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