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Call Center Traffic and Scheduling Analyst, Sr.
Mesa, AZ within
Traffic Analyst - Entertainment and Media Industry Oppo...
Gannett - Entertainment and Media Industry - Phoenix, AZ, USA
... hourly call data. Analyze scheduling requirements for the current day and hours; may initiate ... Minimum of 1 year call center experience. Proficient knowledge/ability with Mi...
VelvetJobs LLC - 14 Days ago
Director/Sr. Director of Call Center Operations
Sunrun - Scottsdale, AZ, USA
... and scheduling the lead to meet with a sales person. Additionally, this team provides some ... A successful leader will also be able to consistently leverage technology, analytics a...
iHire - 56 Days ago
Associate Real Time Analyst
Express Scripts - Tempe, AZ, USA
Schedule: Full-time Job ID: REQ20006411 POSITION SUMMARY The Global Command Center Real Time ... Preferred: 2-4 years working in Call Center/Contact Center Operations and Workforce Mana...
Bayard - Today
Spanish Bilingual Customer Service Representative - Cal...
Verizon - Chandler, AZ, USA
Flexible schedule availability to work evenings and weekends. Better yet, you'll also have ... Experience solving customers' problems in a call center environment.You are tech-savv...
Verizon - 19 Days ago
PetsHotel Reservation Agent (Call Center)
PetSmart - Phoenix, AZ, USA
Today, PetSmart has over 1200 store locations, with many more scheduled to open soon. We continue ... Assist the call center in meeting and exceeding goals for Abandon Rate and Service Level...
Petsmart - Today
Call Center Customer Retention Representative (Job Numb...
Manheim Auto Auctions - Tempe, AZ, USA
Call center hours of operation are 5am – 8pm, Mon – Fri and 6am – 6 pm, Sat; shift schedule will be determined at time of hire and subject to change. As part of a customer loyalty driven team ...
Uloop - 5 Days ago
Call Center Supervisor
Pink Jeep Tours - Phoenix, AZ, USA
Basic knowledge of call center technologies, call traffic analysis, staffing and scheduling methodologies, performance analytics, automatic call distribution and interactive voice response systems&nbs...
CareerBuilder - 2 Days ago
Workforce Forecasting Manager - Call Center
Centrica - Tempe, AZ, USA
Track and analyze agent performance metrics (schedule compliance, absenteeism, average call handle time) Create long term and intra-day forecasts. Develop and maintain a Call Center Event Calendar
Resume-Library - 28 Days ago
Manager, Call Center
ServiceMaster - Phoenix, AZ, USA
Ensures continuous review and analysis of processes and procedures to identify and implement ... Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) Schedule is Monda...
iHire - 1 Day ago
Supervisor, Call Center Operations (Non Clinical)
Centene - Tempe, AZ, USA
Identify and analyze performance trends, recommend and implement process improvements. Support ... ensure optimal scheduling to meet contractual obligations and achievement of key performanc...
iHire - 3 Days ago
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