ATM Manager (Functionality) is responsible for overall strategy of the functionality of bank's ATM network. Manages network relationships and oversees transaction routing. Being an ATM Manager (Functionality) is responsible for developing deposit growth opportunities for the bank. Handles complex customer transactions. Additionally, ATM Manager (Functionality) ensures that the bank policies meet federal, state, and regulatory guidelines. Keeps abreast of new and upgraded functionalities, determines business needs, and manages the upgrade projects through implementation. Requires a bachelor's degree. Typically reports to top management. The ATM Manager (Functionality) typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an ATM Manager (Functionality) typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
The ATM Operations Assistant Manager will provide leadership support to ATM Operations team members, to help increase efficiency, training, problem resolution, and required reporting. Serves as a knowledgeable resource on policy, procedures, compliance, and banking regulations related to ATMs. Conduct ATM representative daily processes as assigned. This position also serves as a backup to the Operations Support and Security Officer as needed.
For more information, please see the attached job description.
Requirements:
Minimum: A high school diploma or equivalent required. Previous experience in banking, accounting, or similar environment. Bending at waist, sitting, kneeling, climbing, walking, crouching as job may require. Must possess a valid driver’s license and good driving record. Must have an aptitude for working with mechanical equipment and be detail oriented. Must be proficient in Microsoft (Outlook, Word, Excel, and TEAMs). Strong organizational and follow-up skills are required.
Other Requirements: Listens, expresses a willingness to understand, shares and solicits feedback. Presents ideas in a clear succinct manner, both verbally and in writing. Must be comfortable with shifting priorities. Must sustain effectiveness in varying environments and with different tasks, responsibilities, and people. Resolves problems not covered by explicit rules or guidelines; adjusts tactics in response to changing circumstances. Understands and implements job related policies and procedures. Consistently follows through on assigned tasks. Knows the technology appropriate to the job. Maintains an even temperament and consistently demonstrates a sense of integrity and ethics. Shows respect and dedication. Must make accurate projections on workload estimates for routine work. Maintains a system to prioritize, budget time, and maintain work priorities. Must be adept at performing two or more parallel assignments. Consistently produces accurate, timely and detailed work.
Preferred: Previous supervisory experience. Extensive experience in Excel with the ability to create and maintain advanced worksheets. Previous experience preparing management level reports.
Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities.
Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace.
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