ATM Manager (Service & Operations) is responsible for managing and maintaining efficient ATM operational processes. Accountable for service quality, network marketing, and scheduling cash balancing and replenishing services. Being an ATM Manager (Service & Operations) responds to and resolves customer issues. Manages projects to increase usage, reduce operating costs, and decrease fraud and risk exposure. Additionally, ATM Manager (Service & Operations) coordinates repairs and upgrades with vendors or service providers. Requires a bachelor's degree. Typically reports to a director. The ATM Manager (Service & Operations) manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an ATM Manager (Service & Operations) typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
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Job Description:
The Operations Manager leads operations and support functions in maintaining alignment with the four basic perspectives of the balanced scorecard (i.e., financial, people, customer, and internal business processes). He/She ensures effective facility operation including staffing, tracking and communicating production numbers, long and short-term planning, compliance with UPS regulatory policies, knowledge of and compliance with U.S. Postal Service (USPS) regulations, maintaining customer service, controlling the facility profit and loss, and developing the management staff. This position manages mail receiving, processing, sorting, and shipping operations. He/She coordinates facility administrative activities and manages services provided to Mail Innovations (MI) customers. This position manages Operations Supervisors, Office Supervisors, part-time supervisors, Operations Specialists, and Billing Specialists.
Responsibilities:
Qualifications:
Other Criteria:
Job Grade: 30D
Must be currently located in the same geographic location as the job or willing to
relocate yourself - Required
Shift: Monday - Friday, Weekends as Needed. (Various Hours)
Last day to apply is 3/14/2024
Employee Type:
PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
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