Academic Advising Director directs the academic advising department, its processes, and its advisors. Works closely with academic advisors to ensure that a proactive and high-quality approach is taken with all students advising needs. Being an Academic Advising Director assists Dean or Associate Dean in the preparation and implementation of department wide goals, procedures, and controls. Analyzes existing goals and programs and recommends improvements. Additionally, Academic Advising Director requires a bachelor's degree. Typically reports to the associate dean. The Academic Advising Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an Academic Advising Director typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
**This is an on-site position. Remote workers will NOT be considered.**
ABOUT US
You will be joining St. Thomas University (STU) at an exciting moment! Under the dynamic leadership of President David A. Armstrong, J.D., STU has had four consecutive years of record enrollment and we’ve set fundraising records too. Our campus footprint is also growing. In the past two years alone, we’ve opened the state-of-the-art Gus Machado College of Business, a new weight room for our student athletes, as well as a turf athletic field, residence hall, and a student center. And, we are going to keep growing…more students, more programs, more facilities!
As we mark our 60th Anniversary, we are setting our sights on the future while also honoring our Cuban heritage and celebrating our Catholic Identity. Come be a part of our diverse community! We are seeking energetic innovators who will help us chart the course for the University’s sixth decade of impact! Let’s work together to attract, serve, and inspire a diverse group of students who will leave STU prepared to be ethical leaders and change agents in our global community.
Located in sunny Miami, Florida, St. Thomas University is a private, non-profit university that offers 39 undergraduate, graduate, and postgraduate degrees at its picturesque 144-acre campus and through distance learning. Its academic offerings include one of the oldest (and most highly ranked) undergraduate programs in Sports Administration in the country. STU has been ranked #1 by U.S. News & World Report in Social Mobility for regional universities in the South, which means it takes students from the lowest financial strata and catapults them to much higher financial strata in only ten years. St. Thomas University is the only Catholic Archdiocesan-sponsored university in Florida, and one of the only eight Archdiocesan universities nationwide.
POSITION SUMMARY
The primary duties of the Professional Academic Advisor is the continuous advisement, tracking and support of a significant assigned caseload of students from enrollment through on-time degree/certification completion, ensuring that each assigned student has an up-date Student Success Plan, and intervening on a timely basis to maintain student enrollment and progression toward on-time degree/certificate completion.
DUTIES AND RESPONSIBILITIES
Manage an assigned and significant caseload of students and provide academic, career, and personal guidance to promote progression, course success, retention, completion, postgraduate success, student satisfaction, and career goals;
Serves as the advisor for online and on-ground students;
Provides advising to undergraduate and graduate students;
Provide assistance and student support services in the Express Assistance Lab;
Serves as the Liaison between the Student Success Center and the Registrar's Office;
Assists the Student Success Center and Registrar's Office with class schedules and other responsibilities that directly impact the working relationship between the Student Success Center and the Registrar's office;
Advises the Director on policy and procedure changes that will improve the Student Success Center work flow and its collaboration with the Registrar's office;
Assess strengths and weaknesses in students! academic, career, and personal development by identifying factors that enhance or prevent academic progress, examine alternatives based on changing goals, academic progress or personal situation, and interpret non-cognitive assessment results to guide students to establish realistic academic and career goals, including an employment strategy;
Responsible for ensuring that assigned students remain on-track toward on-time graduation through proactive advising, and promotes student engagement through University life and campus involvement;
Monitor academic progress of students by analyzing progress reports from instructors, determine eligibility and satisfactory progress toward degree, identify current and potential needs or problem areas; such as, study skills and tutoring, and help students access University resources;
Utilize the University's Early Alert and Support retention resources and other indicators of progress to assist students and faculty toward course and on-time degree/certificate completion;
Communicate with student caseload systematically, frequently, and intentionally through multiple methods, including but not limited to face-to-face meetings, college supported technology solutions, e-mail, and telephone;
Maintain a deep knowledge of assigned STU programs and services;
Solve issues related to student success, including referrals to resources within and outside of the University and track to ensure positive outcomes;
Complete an individualized Student Success Plan for every student in the assigned caseload via Ellucian l s Academic Planning system, closely monitor and actively support each student's progression toward degree/certificate completion;
Work a flexible schedule to meet the needs of the students and the University (peak registration and weekends if needed occasionally), including one evening per week and extended hours during peak registration. Schedule may require either some morning and/or some evening hours;
Communicate with faculty and students in need of accommodations and coordinate services to assist students with disabilities;
Prepare for and conduct New Student Orientation and Registration (NSOR) events;
Assist Career Services with Presentations and events;
Assist other members of the Student Success Center with cross training;
Assist all students with registration regardless of caseload and academic level;
Provide a high level of customer service to all members of the University Community;
Assist with the management of Student Success Software (ie. Starfish, Student Planning, Reporting);
Assist with University events that impact student success (i.e. graduation);
QUALIFICATIONS
Bachelor's degree in psychology, counseling, education or other discipline deemed relevant by the University; Master's degree preferred
Experience in student services, proactive advising, and one-stop enrollment preferred
Tuition Benefit
After 1 year of continuous full‐time service, employees are eligible to enroll in STU’s bachelor and master courses, tuition‐free. The program will cover a maximum timeframe of 125% of credit hours attempted toward the degree program. Employees may enroll in STU’s doctoral program, with a 40% tuition discount, under the same conditions.
Catholic Identity
St. Thomas University is a Catholic university sponsored by the Archdiocese of Miami committed to academic and professional success guided by its Catholic identity. All employees are therefore expected to respect the teachings of the Roman Catholic Church and support the University’s religious mission. All employees hereby acknowledge their familiarity and support of the religious affiliation, mission and values of St. Thomas University.
Equal Employment Opportunity
St. Thomas University is an equal opportunity employer that promotes a diverse and inclusive organization. It is the policy of the University to fill each vacancy with the candidate who represents the best fit for the position and to promote and transfer employees from within whenever possible and practical. Employment decisions are made on the basis of the candidate’s personal capabilities, qualifications, and ability to assist the University in fulfilling its mission without discrimination. With regard to the latter, the University’s program of recruiting employees for mission aims to inform prospective employees of the University’s mission and to help them and hiring personnel determine how they will support and contribute to the University’s mission.
E-Verify
St. Thomas University is an E-Verify® Employer. E-Verify is an Internet-based system that allows an employer, using information reported on an employee's Form I-9, Employment Eligibility Verification, to determine the eligibility of that employee to work in the United States. STU will utilize E-Verify® to verify employment eligibility for all newly hired employees.
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