Salary Grade: 06

Department: Washkewicz College of Engineering Dean

Job Summary

Minimum Qualifications

• Master's degree, preferably in Student Personnel Services, Adult Learning & Development, Counseling, Guidance, Education, or a related field of study.
• Four (4) years of progressive experience in higher education academic advising, or in a student services area of a college or university.
• Experience in project management and conflict resolution.

Preferred Qualifications

• Two (2) years of advising experience at Cleveland State University.
• Experience in professional development related to academic advising.
• Experience working with a diverse student population.
• Proficient in academic advising and planning software.
• Experience in recruitment efforts.

Knowledge, Skills, and Abilities (KSAs)

• Strong organizational and excellent interpersonal skills and have a "Customer Focus" attitude and delivery.
• Skilled in project management, problem-solving, analysis, follow-through, influence, and persuasion.
• Possess strong public speaking skills.
• Ability to motivate, coach and develop others.
• Detail-oriented and capable of managing large amounts of data, maintain detailed comprehensive records, analyze and organize information, and have time management skills.
• Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, PowerPoint, and Teams.
• Ability to effectively engage with team members to ensure appropriate communication and develop effective plans.
• Working knowledge of student development, education policy and trends.

Requisition Number: PT0703381S

Hours per week: 40

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