Academic Support Coordinator jobs in El Paso, TX

Job Description

The primary purpose of the Peer Support Coordinator is to provide effective coordination to the La Casa, Inc. peer support team as follows:

● Coordinate face-to-face support groups, online support groups, and individual support with La Casa’s Legal Advocate navigating the criminal justice system (e.g. at orders of protection or court).

● Model and uphold Intentional Peer Support (IPS) approach and La Casa, Inc.’s values within program delivery.

● Create regular and consistent opportunities for IPS Co-Reflection for the peer support team.

● Deliver complex direct peer support as well as coordinate support referrals.

● Communicate operational information to the peer support team (which includes, the Director of Support Services and volunteers).

● Communicate peer team information to operations staff.

Working Conditions

· Work hours: Monday- Friday (Some evenings as needed)

· Flexibility to work occasional evening and weekend hours is required.

Responsibilities

• Coordinate La Casa, Inc.’s peer support offerings
• Support recruitment, induction and supervision of peer support volunteer staff
• Ensure Peer Support Team is supported to make appropriate referrals
• Contribute to the development of a referral database of approved agencies
• Maintain relationships with relevant agencies to promote and support La Casa, Inc.’s objectives and build capacity and reach, for example:Sexual assault agencies,

State and national domestic violence referral services,
LGBTQIA bodies/agencies,
Behavioral Health agencies,
Child protection agencies,
Victims of crime services

· Contribute to the development of a referral database of approved agencies

· Coordinate data collection and reporting of affected family members experiences with law enforcement agencies

· Provide assistance to peer support team about more complex issues and referrals

• Peer support offerings are organized for day-to-day operations and operating effectively
• Recommendations to represent the needs of affected family members are provided that are meaningful, timely and relevant to peer support processes
• Responses for assistance to peer support requests are timely and appropriate
• Maintain appropriate documentation and document storage in line with La Casa, Inc.’s policy
• Provide direct peer support including crisis line, online gatherings, webchat, online forum, face-to-face groups, and in-person individual peer support (eg navigating the criminal justice system at the order of protection, court)
• Support affected family members to access the assistance they need
• Provide advice on internal policies and procedures relating to peer support and service delivery
• Complete or contribute to additional tasks related to peer support activities as reasonably negotiated with the Director of Support Services
• Perform on-going outreach and networking to foster collaboration & maintain awareness of La Casa services in the Dona Ana, Luna, and Hidalgo Counties.
• Maintain accurate and complete records of all services delivered and adhere to agency and departmental documentation submission requirements.
• Complete monthly reports and documentation, including assisting the Director of Support Services with statistical reporting.
• Attend all agency staff/supervision meetings, attend in-services and participate in staff development activities.
• Participate in meetings/trainings for local and statewide institutional partners, and other agencies, as assigned.

· Participate on internal and external committees, as needed.

• Assist Director of Support Services with the supervision of program volunteers and

interns.

· Perform other duties as assigned.

Expectations:

· Ability to objectively advocate for the needs/rights of others.

· Excellent verbal and written communication skills.

· Ability to take initiative and work independently, as well as within a team.

• Ability to manage multiple tasks and meet deadlines with exceptional organizational and record-keeping skills.

· A collaborative and flexible style; needs to be an active and engaged team player.

· Positive attitude and pro-active approach to problem solving.

• Regular access to independent transportation, valid driver’s license and proof of

insurance for effective service delivery.

Qualifications:

· Bachelor’s degree in Education, Social Work, Criminal Justice or related field required.

· Fluency in Spanish and English.

· A minimum of two (2) years’ experience working with domestic violence.

· Attend continued education training on advocacy based for victims and their children.

· Bilingual in Spanish/English required.

· Valid drivers license and access to a vehicle.

• Commitment to inclusivity, equity, and diversity
• Proven ability to work independently, prioritize work and show initiative
• Completion of a minimum of 40-hours of advocacy training within 60 days of hire is

required; previous completion of the training is strongly preferred.

• Belief in the power of peer support and lived experience

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Addiction counseling: 1 year (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person