ESSENTIAL FUNCTIONS AND RESPONSIBILITIES.
- Assist in implementation and operation of the delivery platform for the curriculum to ensure that it is accurately, efficiently, and timely posted and delivered to the students.
- Assist in the day to day operation of the curriculum management system.
- Assist in the day to day operation of the exam software and assessment software
- Assist in the development and posting of grades to the college’s system (banner).
- Work with faculty on course delivery, course activities, examination construction and delivery.
- Assist in the development and delivery of course syllabus.
- Update course content and course activities as requested.
- Provide editorial review of content as requested.
- Assist faculty in outcome measurements and documentation.
- Serve as primary liaison between faculty and students regarding course content and delivery.
- Serve as liaison between staff, faculty, students, and IT Services.
- Other duties as requested and/or assigned.
QUALIFICATIONS AND CREDENTIALS
Education and Experience
- Bachelor’s degree required.
- Experience in online and residential education development and delivery.
- Experience in curriculum management software such as Blackboard, Canvas, or Elentra.
- Experience in exam software such as Examsoft.
- Advanced knowledge of Microsoft Office Applications and Blackboard.
- Experience in managing multiple projects simultaneously of a routine and complex nature.
Knowledge and Skills
- Strong ability to work with and learn a variety of computer systems.
- Ability to maintain confidentiality.
- Demonstrate time management skills and organizational skills.
- Ability to problem-solve.
ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB
Communication and Comprehension
- Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
- Ability to understand, read, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
- Possession of public communication skills that allow professional representation of Liberty University College of Osteopathic Medicine to a variety of business and community customers and associates.
- Demonstrated strong organizational and clerical skills, having knowledge of administrative and clerical procedures and systems such as Microsoft Office, managing files and records, transcription, designing forms, and other office procedures and terminology, and the ability to prioritize work and meet deadlines.
- Excellent computer skills.
- Ability to interpret, adapt, and apply knowledge of guidelines, policies, and procedures in a variety of situations.
- Ability to contribute to a team environment and contribute expertise at appropriate times while recognizing each team members strengths and contributions.
- Use of “listen first" communication style to ensure that everyone is heard so the best decision can be reached.
- Excellent interpersonal skills, with the ability to show respect to their colleagues and to work in a collegial manner.
- Knowledge and sensitivity to critical and subtle issues which can potentially impact academic performance and wellness, particularly for students from culturally and socio-economically diverse backgrounds.
- Demonstrated experience effectively advising students.
- Passion to ensure both academic success and overall personal wellness.
- Ability to maintain strict confidentiality in accordance with FERPA guidelines.
Problem Solving
- Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
- Exercise critical thinking, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Active learning by understanding the implications of new information for both current and future problem-solving and decision-making needs.
- Systems analysis and evaluation to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes; identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Skilled negotiator, with the ability to positively persuade and influence behaviors.
- Exercise time management of self and team members
Physical and Sensory Abilities
- Social perceptiveness, being aware of others’ reactions and understanding why they react as they do.
- Occasionally required to travel to local and campus locations.
- Frequently required to sit for extended periods to perform deskwork or type on a keyboard.
- Regularly required to hear and speak in order to effectively communicate orally.
- Occasionally required to stand, walk, and climb stairs to move about the building.
- Regularly lift 10 or fewer pounds.
WORKING CONDITIONS
Work Environment
The working environment in which one will typically perform the essential functions of this position is a climate-controlled office setting. It is well lighted and the noise level is moderate.
Driving Requirements
Use of one’s personal vehicle (or LU vehicles) is required for travel in the performance of the essential functions of this position. Proof of a valid Virginia driver’s license, an acceptable DMV record, and liability insurance is required.