Objective
The Account Executive is the Rocket Clicks ambassador to the communities they serve and client service leaders internally. This is an outside sales role and thus, looking for an individual that is passionate about creating and maintaining new relationships on a daily basis. By adding value to each interaction externally and internally, this individual will become a center of influence in the communities they engage in. Their efforts to solve problems earnestly and with a “Go-Giver” mentality will earn the trust of both clients and partners. This trust will generate opportunities to engage Rocket Clicks services. This role supports the fulfillment of those engagements and protects client interests throughout the engagement.
Responsibilities & Processes
Including the following. Other duties may be assigned.
- Creates and implements effective sales strategies in order to achieve/exceed assigned sales targets
- Prepares and presents sales presentations and proposals and drives client contract negotiations
- Demonstrates a strong working knowledge of the solutions to address client inquiries and concerns
- Prospecting, selling, business development, and quarterly revenue execution
- Creates and sustains close relationships with the industry based on trust, reliability, networking, and consistency
- Ability to overcome technical, sales, and business objections of prospective customers
- Aggressively find new business opportunities through referral partners, networking, and client relationships.
- Active and consistent outreach to potential customers using internal tools such as Zoominfo, Dripify, and LinkedIn
- Brand Ambassador to communities we invest in
- Execute sales processes when and however needed to ensure success
- Send and execute contracts
- Advocate for a win/win/win in client relationships (win for RC, win for the partner, and win trust within that community/referral source)
Competencies
- Problem-Solving
Uses rigorous logic and methods to solve difficult problems with effective solutions
Looks beyond the obvious and doesn’t stop at the first answers
Can see hidden problems
Is excellent at honest analysis
- Customer Focus
Is dedicated to meeting the expectations and requirements of internal and external customers
Gets first-hand customer information and uses it for improvements in products and services
Acts with customers in mind
Establishes and maintains effective relationships with customers and gains their trust and respect
- Sizing Up People
After reasonable exposure can articulate the strengths and limitations of people inside or outside the organization
Can accurately predict what people are likely to do across a variety of situations
- Political Savvy
Can maneuver through complex political situations effectively and quietly
Is sensitive to how people and organizations function
Views corporate politics as a necessary part of organizational life and works to adjust to that reality
- Learning on the Fly
Learns quickly when facing new problems
Analyzes both successes and failures for clues to improvement
Experiments and will try anything to find solutions
Enjoys the challenge of unfamiliar tasks
- Functional Skills
Accurate Calendar Management
Can communicate effectively to business leaders with a high-level understanding of: Google Analytics, SEO, Paid Media, SEM, Web Dev, and other tangential digital marketing knowledge
CRM Management
Office and Google Tools (Slides/PowerPoint, Docs/Word, Sheets/Excel)
Strong communication in person and virtual
Qualifications
Required
- 2 years of experience in Sales or Business Development
- Excellent communication, social, and organizational skills to build relationships based on trust, reliability, and consistency
- Determined and self-motivated
- Attention to detail, team player, and customer-focused insight
Preferred
- Prior experience in any sales function
- Nice, but not necessary: 2 years in a service industry
- Experience working directly with C-Suite Executives