Account Executive, Sr. develops relationships with larger and more complex clients to increase revenue. Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Being an Account Executive, Sr. drives retention and growth among customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Additionally, Account Executive, Sr. maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal teams on product and service improvements/suggestions based on client feedback. Provides sales quotes and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a manager. The Account Executive, Sr. work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be an Account Executive, Sr. typically requires 7+ years of related experience. (Copyright 2024 Salary.com)
Quad City Bank & Trust is looking for an Account Executive to join our Retail department at our Moline branch! This position is responsible for building, maintaining, and deepening relationships with our consumer and business customers by providing exceptional customer service and recommending appropriate client solutions. This includes, but is not limited to, processing customer transactions, opening customer accounts for new and current clients, placing customers in appropriate account products, cross-selling other bank services and referring to other departments as appropriate, and assisting customers with their account issues or questions.
Ideal candidates would have a high school diploma with 1-2 years additional training in banking or related course work, 3-5 years of experience in the financial institution industry, strong customer service focus, ability to listen to customer needs and suggest solutions for those needs, excellent oral and written communication skills, and ability to learn and utilize multiple computer applications.
Quad City Bank & Trust is a relationship-driven organization who values their employees as well as their community. Our goal is to provide exceptional customer service and make financial dreams a reality. We are a family-oriented company who values work-life balance and providing advancement opportunities to our employees. Quad City Bank & Trust opened in 1994 to provide the community with a local bank with a focus on building client relationships and hiring the best people to provide the best service, and that is still our #1 focus today. We are People you can bank on.
Pre-employment background check, credit check, and drug screen required.
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