Account Management Director jobs in Lancaster, PA

Account Management Director manages and develops sales plans for a team of account managers. Focuses on the long-term planning and selling of a variety of products, services, and/or solutions across multiple lines of business for a defined group of existing clients. Being an Account Management Director ensures that account managers meet the ongoing needs of clients and prospects while accomplishing individual revenue goals. May be personally responsible for managing major accounts. Additionally, Account Management Director sets sales targets and quotas and makes recommendations for product improvements or expanding sales channels. Typically requires a bachelor's degree. Typically reports to a director. The Account Management Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Account Management Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Account Management Coordinator
  • ONE 2 ONE Computer Services
  • Lancaster, PA FULL_TIME
  • Description

    The Account Management Coordinator is accountable for the following ONE 2 ONE business functions:

    Client Warranty and Renewal Management
    Client Agreement Addendum Management
    Processing Inside Sales Leads (SLIFs)
    Quote Process Management
    Account Management Support

    Account Management Coordinator Expectations:
    Emulate and promote the ONE 2 ONE culture by adhering to vision, mission, and core values.
    Provide exemplary customer service to all existing and prospective clients
    Provide a 5-Star experience to all existing and prospective customers
    Participate openly and directly in structured meeting cadences
    Own and complete weekly To Dos with a high level of accountability
    Follow all company processes, expectations, policies, and procedures
    Proper use of the company CRM system, quoting software, and any other programs, as directed
    Work unsupervised, stay productive, be a self-starter, proactive, forward thinking and profit-minded team member
    Developing long-term relationships with existing customers, to understand their motivations and pain points, and get them excited about working with ONE 2 ONE.
    Review and assess incoming Sales Lead Information Forms (SLIFs)
    Review, assess, and prepare quotes for existing warranty and renewals for existing customers
    Review, assess and prepare addendum quotes for client agreements
    Maintain generalized product and service knowledge for all ONE 2 ONE product and service standards
    Provide administrative and quote preparation support to Account Management team for inside sales opportunities and campaigns
    Complete research on pricing, specifications and requirements from approved vendors and distributors for client proposals, as requested.
    Prepare and deliver quotes for client hardware, software, and agreement proposals for Account Management team, as requested
    Prepare information and schedule internal and external resources for Sales Engineering requests
    Ownership and management of assigned dispatch and department boards and tickets within the company’s CRM
    Generate and analyze client reports, including agreement reports, audit reports, Vigilance (technical) reporting, warranty/renewal reports and others, as directed
    Generate and update departmental data, reporting and procedures, as directed by management
    Internal point of contact for agreement validation and enforcement
    Cross train on processing and assessing sales intakes
    Coordination and scheduling support for client review meetings for Account Management team
    Provide administrative support to Account Management for post-client meeting follow ups and tasks
    Attend client meetings to review, support, and provide sales or company presentations
    Follow up with clients via phone and email to close Inside Sales deals to achieve the company goals.
    Meet or exceed all assigned key performance metrics as defined by management
    Participate on committee assignments and initiatives, as directed by management
    Requirements
    Two- or Four-Year Business or Technical Degree or equivalent experience
    Technology experience preferred
    Two Years Customer Service or Sales Experience Preferred
    Strong written and verbal communication skills
    Strong client service focus
    Ability to work well under pressure
    Excellent organizational and time management skills
    Competency with Microsoft Office Suite
    Ability to be process-oriented
  • 1 Month Ago

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Assistant Director, Career Management
  • Millersville University of Pennsylvania
  • Millersville, PA FULL_TIME
  • Position Information Requisition Number P01068 Position Type Professional Department Experiential Learning & Career Management Working Title Assistant Director, Career Management Classification State ...
  • 4 Days Ago

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Director, Project Management
  • Eurofins USA BioPharma Services
  • Lancaster, PA FULL_TIME
  • Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our e...
  • 1 Month Ago

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Associate Director - Project Management
  • Eurofins
  • Lancaster, PA FULL_TIME
  • Company DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our en...
  • 1 Month Ago

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Associate Director - Project Management
  • Eurofins USA BioPharma Services
  • Lancaster, PA FULL_TIME
  • Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our e...
  • 1 Month Ago

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Director, Project Management
  • Eurofins
  • Lancaster, PA FULL_TIME
  • Company DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our en...
  • 1 Month Ago

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0 Account Management Director jobs found in Lancaster, PA area

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Trade Marketing Manager
  • Woodstream Corporation
  • Lancaster, PA
  • Woodstream has a rich history of over 150 years, and we are an essential, life sustaining business. We provide pest & an...
  • 4/24/2024 12:00:00 AM

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Outside Sales Representative
  • Terminix International
  • Lancaster, PA
  • Outside Sales Representative in Lancaster, PA at Terminix Location * **Location:** **Experience:** Not Specified **Job D...
  • 4/24/2024 12:00:00 AM

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Inside Sales Coordinator
  • Upstate Niagara Cooperative, Inc.
  • Lancaster, PA
  • ** Inside Sales Coordinator** **Job Category****:** Sales **Requisition Number****:** CUSTO001676 Showing 1 location **J...
  • 4/24/2024 12:00:00 AM

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Trade Marketing Manager
  • Woodstream Corporation
  • Lancaster, PA
  • Woodstream has a rich history of over 150 years, and we are an essential, life sustaining business. We provide pest & an...
  • 4/22/2024 12:00:00 AM

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Sales Manager, Small Hydro New NA
  • Voith Hydro
  • York, PA
  • **Sales Manager, Small Hydro New NA** **Location:** York, Pennsylvania, USA **About the Voith Group** The Voith Group is...
  • 4/22/2024 12:00:00 AM

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HVAC Service Sales Representative
  • Johnson Controls International
  • New Cumberland, PA
  • Job Description Build your best future with the Johnson Controls team! As a global leader in smart, healthy and sustaina...
  • 4/22/2024 12:00:00 AM

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*VOC abatement & Heat Exchanger* Account Manager (Can be Home Office)
  • Top Group
  • Sinking Spring, PA
  • Job Description Job Description Job Requirements Identify new and create lasting long-term relationships with HVAC manuf...
  • 4/21/2024 12:00:00 AM

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Director, Sales Account Management
  • Concentrix
  • Harrisburg, PA
  • Job Title: Director, Sales Account Management Job Description **Director, Sales Account Management, Retail Vertical** At...
  • 4/20/2024 12:00:00 AM

Lancaster (/ˈlæŋkəstər/ LANG-kə-stər) is a city located in South Central Pennsylvania which serves as the seat of Pennsylvania's Lancaster County and one of the oldest inland towns in the United States. With a population of 59,322, it ranks eighth in population among Pennsylvania's cities. The Lancaster metropolitan area population is 507,766, making it the 101st largest metropolitan area in the U.S. and second largest in the South Central Pennsylvania area. The city's primary industries include healthcare, tourism, public administration, manufacturing, and both professional and semi-professi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Management Director jobs
$162,587 to $239,999
Lancaster, Pennsylvania area prices
were up 1.5% from a year ago

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The traditional approach to managing a group of account managers includes a lot of communication between team members.
December 28, 2019
Account Management Director in Lancaster, PA
Are you working as a Director Of Account Management? Help us rate Director Of Account Management as a Career.
December 20, 2019
Account Management Director in New Haven, CT
A key part of your account management process must be establishing performance targets and metrics for each customer.
December 19, 2019