Account Management Director jobs in Portland, OR

Account Management Director manages and develops sales plans for a team of account managers. Focuses on the long-term planning and selling of a variety of products, services, and/or solutions across multiple lines of business for a defined group of existing clients. Being an Account Management Director ensures that account managers meet the ongoing needs of clients and prospects while accomplishing individual revenue goals. May be personally responsible for managing major accounts. Additionally, Account Management Director sets sales targets and quotas and makes recommendations for product improvements or expanding sales channels. Typically requires a bachelor's degree. Typically reports to a director. The Account Management Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Account Management Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Director of Account Management
  • Grand + Benedicts
  • Portland, OR FULL_TIME
  •  
    POSITION:  DIRECTOR OF ACCOUNT MANAGEMENT
     
    CLASSIFICATION:  Exempt
     
    BASIC FUNCTIONS: 
    PRIMARY:         To serve as either the primary or secondary point of contact for the client to direct and perform all functions required to manage retail and brand account’s fixture programs.  
    SECONDARY:  To oversee the operations of the Account Management Department.  To hire, coach and manage all Account Management staff.
    REPORTING: 
    The Director of Account Management reports directly to the President.
    The following positions report directly to the Director of Account Management:
    • Account Managers
     
    AUTHORITIES:  The following are granted to the Director of Account Management:
    1. To exercise the responsibilities and perform the duties of this position, within the guidelines provided by the company’s Employee Manual and Operations Manual.
    2. To hire, train, evaluate, discipline and fire staff in the direct reporting relationship provided these actions are within established company policies and budgets.
    3. To make purchases within the scope of the department budget.  Management approval is needed for purchases over $500.
    4. To resolve order, shipment and billing discrepancies with vendors.
    5. To delegate this position’s duties to subordinates as necessary.
     
    PRINCIPAL DUTIES: The Director of Account Management performs the following:
    1. Oversees all Account Management to ensure that all corporate orders are entered, filed and priced properly.
    2. Processes sales orders, credit memos and any other documentation to complete the customer order in an efficient manner.  Answers questions regarding product and pricing.  Provides quotes to customer(s).
    3. Works closely with Outside Sales to help develop opportunities from concept development and bid/proposal through production and distribution.
    4. Acts as the central point of contact between Sales Persons, Purchasing Agents, Accounting Staff and Clients to advise on project status and resolve any issues as they arise.
    5. Functions as either the primary or secondary point of contact for the client.
    6. Directs and performs all functions required to execute programs and projects on time and within the scope of work.
    7. Tracks costs and enters work orders required to initiate shipping and invoicing.
    8. Helps devise technical solutions, identifies and assembles required resources, and manages scope, schedule and cost in accordance with project parameters.
    9. Coordinates deliveries with GC’s when working on projects sites as required.
    10. Initiates and facilitates meetings required to keep project on track.
    11. Compiles and communicates required reporting for clients.
    12. Identifies project changes and tracks additional labor and materials. 
    13. Keeps all required internal and external clients up-to-date on project status, including problems and solutions.
    14. Anticipates and provides timely solutions to issues regarding quality, schedule, inventory and distribution.
    15. Problem solves through issues regarding distribution, inventory, quality, schedule and anything additional that may arise with a given project.
    16. Develops and/or hires qualified personnel to fill Account Management openings.
    17. Occasionally travels out of the local area to meet with clients and/or assist with product installations.
    18. Protects the integrity of all sales data and information.
    19. Provides technical product application information to staff and to customers.
    20. Attends Executive Committee meetings and other departmental meetings as requested.  May lead such meetings.
    21. Other duties as assigned.
     
    RESPONSIBILITES:  The Director of Account Management is responsible for the following:
    1. Adhering to the codes of the company’s Employee Manual.
    2. Maintaining a constructive environment at work.  This includes self-evaluating work performance, on a fair basis.
    3. Developing and adhering to written Standard Operating Procedures for all aspects of the position.
    4. Adhering to departmental operating guidelines.
    5. Providing insightful and enthusiastic teamwork that generally creates positive attitudes and builds supportive morale.
    6. Working well with coworkers and supervisors, avoiding conflicts and confrontations that result in a tense and unproductive working environment.
    7. Participating in training meetings when needed.  This includes learning product knowledge and procedural proficiencies.
    8. Conducting all operations within established budgets.
    9. Using and submitting all forms and reports in a complete, accurate and timely basis.  This includes respecting and maintaining proper filing systems.
    10. Ensuring your work area is clean and presentable to customers and other visitors.
    11. Maintaining a reasonable work environment and obeying safe working practices at all times.
    12. Treating customers with courtesy at all times.
    13. Maintaining confidentiality on all corporate subject so classified.
     
    PERFORMANCE REQUIREMENTS:  The following are required of the Director of Account Management:
    1. To meet or beat all budgets, time schedules, and performance evaluation goals at least 95% of the time, without sacrificing quality or safety.
    2. Special Reports:  All periodic reports such as monthly and quarterly analysis of sales by customer, and service line are performed and analyzed.
    3. Sales Policies:  All approved corporate policies regarding sales are implemented and enforced within the Account Management Department.
    4. Goals and Objectives:  Goals and objectives for short and long term planning are established and implemented and then reviewed at least once annually and monitored at least quarterly.
    5. Communications:
      • Attends regular management meetings for upper management personnel and participate as required.
      • Regularly solicits feedback from all employees of the Account Management Department for improvements in the operations of the department and the company.
      • Communicates with all employees to encourage open feedback on critical issues facing the company.
    6. Personnel:
      • All personnel reporting to him/her have a current (within the last 12 months) performance evaluation in which the overall rating is satisfactory or better; and contains an action plan for performance improvement if necessary.
      • All key employee job descriptions have been reviewed and updated at least once, if needed, during the past twelve months.
      • All major employee grievances brought to his/her attention are addressed promptly and resolved quickly.
     
    EDUCATION / PERFORMANCE REQUIREMENTS:  The Director of Account Management should possess the following:
    1. Bachelor’s degree or equivalent in a related discipline is preferred.  Related experience will be considered.
    2. Three (3) years of Sales or Management experience preferred.
    3. Proficient in Microsoft Office Suite (Word, Excel, Outlook).
    4. General math skills required.
    5. Knowledge of the apparel and/or footwear industry or retail merchandising preferred.  Store fixture knowledge a plus.
    6. Must be able to conceptualize in 3 dimensions and read store layouts or fixture drawings.
    7. Basic knowledge of production processes typically using wood and metal preferred.

  • 14 Days Ago

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Account Manager
  • Update Management, Inc.
  • Tigard, OR FULL_TIME
  • We're hiring! Update Management is hiring an Association Manager to provide operational and strategic leadership and event planning for a portfolio of associations. This highly visible role demands ex...
  • 14 Days Ago

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Manager - Account Management
  • Corpay
  • Beaverton, OR FULL_TIME
  • Manager – Account Management What We Need Corpay is currently looking to hire a Manager – Account Management within our Corpay division. This position falls under our Comdata line of business and is l...
  • 7 Days Ago

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Account Executive, Risk Management
  • Woodruff Sawyer
  • Oswego, OR FULL_TIME
  • About the Role As an Account Executive, you’ll serve as the lead consultant for existing clients in managing all account activities and renewals. What You’ll Do Client Experience: Develop and maintain...
  • 9 Days Ago

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Account Executive, Risk Management
  • Woodruff Sawyer
  • Portland, OR FULL_TIME
  • About the Role As an Account Executive, you’ll serve as the lead consultant for existing clients in managing all account activities and renewals. What You’ll Do Client Experience: Develop and maintain...
  • 9 Days Ago

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BILINGUAL ACCOUNT COORDINATOR
  • Total Employment and Management
  • Longview, WA FULL_TIME
  • Pay: $17.85/hr Location: Longview, WA JOB DESCRIPTION: Assist candidates, clients and internal staff while maintaining a professional relationship. DUTIES/RESPONSIBILTIES: Client Responsibility Mainta...
  • 15 Days Ago

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0 Account Management Director jobs found in Portland, OR area

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Entry level Account Manager
  • ASI Business Group
  • Portland, OR
  • Job Description Job Description We are looking for an Account Manager to foster long-term, trusting relationships with o...
  • 4/19/2024 12:00:00 AM

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Strategic Account Manager - Remote
  • AssistRx
  • Portland, OR
  • The Senior Account Manager cultivates and maintains AssistRx's relationship with our Pharmaceutical manufacturing partne...
  • 4/18/2024 12:00:00 AM

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Senior Strategic Account Manager - Remote
  • AssistRx
  • Portland, OR
  • The Senior Account Manager cultivates and maintains AssistRx's relationship with our Pharmaceutical manufacturing partne...
  • 4/18/2024 12:00:00 AM

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Senior Strategic Account Manager - Remote - Medical Benefit and HUB
  • AssistRx
  • Portland, OR
  • The Senior Account Manager cultivates and maintains AssistRx's relationship with our Pharmaceutical manufacturing partne...
  • 4/18/2024 12:00:00 AM

A
Senior Strategic Account Manager - Remote - Medical Benefit and HUB
  • AssistRx
  • Portland, OR
  • The Senior Account Manager cultivates and maintains AssistRx's relationship with our Pharmaceutical manufacturing partne...
  • 4/18/2024 12:00:00 AM

A
Strategic Account Manager - Remote
  • AssistRx
  • Portland, OR
  • The Account Manager cultivates and maintains AssistRx's relationship with our Pharmaceutical manufacturing partners. In ...
  • 4/18/2024 12:00:00 AM

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Mid-Market Engagement (Account) Manager - Director
  • Prialto
  • Portland, OR
  • Job Overview: The Mid-Market Engagement Manager is responsible for managing and nurturing relationships with largest cus...
  • 4/17/2024 12:00:00 AM

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Mid-Market Engagement (Account) Manager - Director
  • Prialto
  • Portland, OR
  • Job Overview The Mid-Market Engagement Manager is responsible for managing and nurturing relationships with largest cust...
  • 4/16/2024 12:00:00 AM

Portland is the largest and most populous city in the U.S. state of Oregon and the seat of Multnomah County. It is a major port in the Willamette Valley region of the Pacific Northwest, at the confluence of the Willamette and Columbia rivers. As of 2017, Portland had an estimated population of 647,805, making it the 26th-largest city in the United States, and the second-most populous in the Pacific Northwest (after Seattle). Approximately 2.4 million people live in the Portland metropolitan statistical area (MSA), making it the 25th most populous MSA in the United States. Its Combined Statist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Management Director jobs
$172,873 to $255,183
Portland, Oregon area prices
were up 3.9% from a year ago

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