Account Management Director jobs in Seattle, WA

Account Management Director manages and develops sales plans for a team of account managers. Focuses on the long-term planning and selling of a variety of products, services, and/or solutions across multiple lines of business for a defined group of existing clients. Being an Account Management Director ensures that account managers meet the ongoing needs of clients and prospects while accomplishing individual revenue goals. May be personally responsible for managing major accounts. Additionally, Account Management Director sets sales targets and quotas and makes recommendations for product improvements or expanding sales channels. Typically requires a bachelor's degree. Typically reports to a director. The Account Management Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Account Management Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Director, Account Management
  • Stanley | tms
  • Seattle, WA FULL_TIME
  • ABOUT US

    tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With 1,200 employees across 26 countries, we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.


    Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including Starbucks, T-Mobile, O2, McDonald’s, and adidas.


    Most importantly, we're a place where you can achieve great things, and be recognized as the best.



    WHAT MATTERS THE MOST


    Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.


    tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.


    WHY WE THINK YOU WILL LOVE THIS ROLE


    The Director, Account Management will sit within our Global Merchandise Services (GMS) team. GMS helps brands bring their fan communities products that unleash badge-wearing potential, so the people who love them most can love them even more. Through reimagining products and merchandise, designing innovative industry-leading solutions, and developing in-demand products, we spark an emotion connection with customers and have a lasting impact on people, business, and the planet. We want you to be part of it!


    The Director, Account Management is a passionate and collaborative leader who excels in program development, and organizational process. They work closely with key partners to enhance relationships and drive business growth. Their revenue-driven approach focuses on customer satisfaction and program efficiency by identifying growth opportunities and maintenance needs.  

     

    As a team manager, they possess a deep understanding of customer success principles and have a track record of successfully managing complex customer relationships in an enterprise environment. They excel at advancing opportunities while addressing any escalation needs. Their exceptional organization, problem-solving, prioritization, and communication skills enable them to build high-quality relationships and influence individuals at all levels of the organization. 

     

    The Director, Account Management is skilled in program and project management, applying best practices to manage multiple programs concurrently, even in ambiguous situations. They maintain composure, professionalism, and a bias toward action and results. Additionally, they foster camaraderie, alignment around common goals, and are adept at conflict resolution. 

     

    Overall, this candidate is a well-rounded and effective leader, dedicated to driving success in account management through their passion for product, process, and people. 

     

     

    WHAT YOU WILL BRING TO THE ORGANIZATION

     

    • Lead and develop a team of currently eight employees, comprised of Seattle-based direct reports and .5 Manilla-based indirect reports
    • Lead coordinated efforts with South East Asia sourcing and production teams for all product pricing and purchase order management
    • Customer centric focus meeting their needs and translating into innovation opportunities, process or project improvements and creating increased value for them 
    • Service and cultivate multi-level customer relationships, building on the company’s legacy as a strategic partner in the Americas
    • Further relationships with customers executive decision makers and internally, acting as an advocate to drive customer success 
    • Support all contract renewals while evolving and strengthening our customer relationships
    • Deliver the highest level of customer service, quickly and adeptly solving customer problems and responding with timely and accurate information; escalating as necessary
    • Advocate for customers internally, ensuring cross- functional teams (creative, product, supply chain) understand and prioritize all customer business needs 
    • Oversight of customer systems (EDI/order management, PLM, Core Data Portal, etc) implementations of any new customer process expectations

     

     

    SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE


    • Bachelor’s degree in business management, marketing or other relevant field required
    • 8 years’ experience in customer relationship management, business development, revenue generation and strategic planning and execution
    • Knowledge of the consumer products industry, including product go-to-market strategies, product launch and fulfilment

     

    REPORTING 

     

    • Reports to Sr Vice President, RNA/LAC

     


    tms is committed to a diverse and inclusive workplace. tms is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact gmspeopleteam@tmsw.com.

     

    The base pay range for this position is for a successful candidate within the state listed. The successful candidate’s actual pay will be based on multiple factors, such as job-related knowledge, skills, qualifications, and experience. tms is a total rewards company, which includes rewards beyond base salary.  At tms, full-time employees are eligible for an annual bonus, based on company and individual results.  In addition, we offer a variety of employee benefits, personalized time off, holiday pay, dental, vision, 401(k), and much more.

  • Just Posted

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Senior Director, Account Management
  • Stanley | tms
  • Seattle, WA FULL_TIME
  • ABOUT US The world’s most beloved brands don’t just have customers, they have fans - communities of loyal advocates willing to show and share their brand love. At tms, our Global Merchandise Services ...
  • 11 Days Ago

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Senior Director, Account Management
  • Stanley Worldwide
  • Seattle, WA FULL_TIME
  • ABOUT US The world's most beloved brands don't just have customers, they have fans - communities of loyal advocates willingto show and share their brand love. At tms, ourGlobal Merchandise Services te...
  • 18 Days Ago

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Sr. Director, Technical Account Management
  • Smartsheet
  • Bellevue, WA FULL_TIME
  • Smartsheet transforms work into dynamic work, unifying collaboration, workflows, and content management into a single flexible, secure, scalable, no-code platform that gives everyone the ability to co...
  • 5 Days Ago

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Director of Account Management, New Stream Media
  • dentsu
  • Seattle, WA FULL_TIME
  • Company DescriptioniProspect is a global digital-first end to end media agency. Its unmatched mix of media strategy and storytelling with digital expertise and audience knowledge defines the new terri...
  • Just Posted

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Director of Account Management, New Stream Media
  • iProspect
  • Seattle, WA FULL_TIME
  • Company Description iProspect is a global digital-first end to end media agency. Its unmatched mix of media strategy and storytelling with digital expertise and audience knowledge defines the new terr...
  • Just Posted

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0 Account Management Director jobs found in Seattle, WA area

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Director of Business Development
  • C&W Services
  • Seattle, WA
  • A Director of Business Development – Geography/Regional Assignment (DBD - Geo) works to improve C&W SERVICES’ market pos...
  • 3/28/2024 12:00:00 AM

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Field Sales Representative
  • BRANDTECH® Scientific
  • Seattle, WA
  • BrandTech Scientific prides itself on providing products with premium quality and excellent value with exceptional servi...
  • 3/28/2024 12:00:00 AM

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Real Estate Sales Apprentice
  • Emerald Group at Real
  • Seattle, WA
  • Are you seeking the ideal starting point for launching your career in real estate but feeling uncertain about where to b...
  • 3/28/2024 12:00:00 AM

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B2B Outside Payroll Sales Executive
  • Beyond Inc.
  • Seattle, WA
  • Are you a sales professional located in Seattle, Washington, looking to build substantial wealth, transform the payroll/...
  • 3/28/2024 12:00:00 AM

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Regional Accounts Manager - Oncology
  • Avyxa
  • Seattle, WA
  • Job Description Job Description At Avyxa, we have fostered a team that is driven by innovation and fueled by passion. An...
  • 3/27/2024 12:00:00 AM

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B2B Outside Sales Executive - Seattle, WA
  • Beyond Inc.
  • Seattle, WA
  • Are you a sales professional, living in or around Seattle, Washington, looking to build substantial wealth, transform th...
  • 3/26/2024 12:00:00 AM

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Regional Sales Director / Account Manager
  • TASC (Total Administrative Services Corporation)
  • Seattle, WA
  • Our Regional Sales Directors are individual contributors who successfully establish, maintain, and enhance credibility, ...
  • 3/25/2024 12:00:00 AM

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Director of Business Development
  • Planet Professional
  • Seattle, WA
  • Welcome to The Planet Group! We are one of the world’s leading diversified professional services organizations. We provi...
  • 3/24/2024 12:00:00 AM

Seattle (/siˈætəl/ (listen) see-AT-əl) is a seaport city on the West Coast of the United States. It is the seat of King County, Washington. With an estimated 730,000 residents as of 2018[update], Seattle is the largest city in both the state of Washington and the Pacific Northwest region of North America. According to U.S. Census data released in 2018, the Seattle metropolitan area’s population stands at 3.87 million, and ranks as the 15th largest in the United States. In July 2013, it was the fastest-growing major city in the United States and remained in the Top 5 in May 2015 with an annual...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Management Director jobs
$182,468 to $269,352
Seattle, Washington area prices
were up 2.8% from a year ago

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