Account Management Director jobs in Waterloo, IA

Description

Short’s Travel Management, a leading provider of NCAA Athletic travel for collegiate athletics has a immediate opening for an Account Executive with it’s STM - Charters team. Our Charters team provides meaningful travel related solutions for sports teams, corporations, executives, entertainment tours and group and leisure travelers.   We have a great team culture where we genuinely enjoy who we work with. So if you have charter air industry experience, this may be a great fit for you! This position may be remote.  

What you can expect in this role:

As Account Executive for STM Charters, you will be primarily responsible for the maintenance and growth of an assigned book of business, providing customers with guidance in selecting charter air carriers, negotiation, and collection of carrier charter bids, completing lower-level Operational duties as designated by your Team, and assisting in 24-Hour service required for the successful oversight of client’s charter flights.

Compensation & Available Benefits:

• Competitive salary commensurate with experience
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• 401(k) plan
• Paid Time Off

Essential Functions:

• Maintenance and growth of a dedicated book of business as assigned by STM Charters management staff.
• Build client requests in Stack Aero immediately upon receipt.
• Organize and negotiate charter air carrier bids, including ACMI; paying specific attention to ensuring ACMI obligations are met with maximized profitability. 
• Exhibit a consultative/educated approach in all customer interactions.
• Complete client-facing Operational duties leading up to travel.
• Collaborate with Charters Team on a 24-Hour service plan to assist in monitoring the charter flight needs of STM clients.
• Represent STM and STM Charters in a professional manner.
• Assist with NCAA Championship Travel on an “as needed” basis.
• Demonstrate a curious mind and willingness to learn new skills with a commitment to continuously enhance the STM Charters Operations system.
• We are a team at Short’s Travel Management and as such, you may be expected to assist in other departments or handle tasks outside of your typical position scope for the benefit of our clients or company. 

Requirements

Qualifications:

• Bachelor’s degree preferred. 
• Strong organizational skills and attention to detail. 
• Self-starter with ability to focus on goals without constant direct leadership or oversight. 
• Some travel required.
• Previous aviation experience required. 
• Previous air charter experience required.

Technical Skills:

• Proficient with Microsoft Office (Excel, Word, PowerPoint & Outlook). 
• Experience with Salesforce a plus. 
• Ability and willingness to learn new programs/processes that may be adopted moving into the future. 
• Remote work sites must have dependable high-speed internet and dedicated workspace. 

Short’s Travel Management (STM) is a family-owned, women-owned, private corporation. We are sports travel experts specializing in team travel, recruiting travel, group hotels, bus charters and air charters servicing hundreds of athletic departments each year. We move more student athletes than any other travel management company. STM’s mission is to enhance the experience of getting there, being there, and coming home. When you win, we all win!

The STM team strives to drive innovation, provide excellent service, and display teamwork, passion and dedication throughout the lifetime of our relationships. STM works with clients to customize travel programs to create efficiencies and maximize the value of our products and services.

Short’s Travel Management is an EOE employer.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

PM22