Account Management Manager jobs in Grand Rapids, MI

Account Management Manager manages and develops sales plans for a team of account managers. Focuses on the long-term planning and selling of a variety of products, services, and/or solutions across multiple lines of business for a defined group of existing clients. Being an Account Management Manager ensures that account managers meet the ongoing needs of clients and prospects while accomplishing individual revenue goals. May be personally responsible for managing major accounts. Additionally, Account Management Manager may set sales targets or quotas. May make suggestions for product improvements or expanding sales channels. Typically requires a bachelor's degree. Typically reports to a director. The Account Management Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Account Management Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Director of Account Management
  • Automated Logistics Systems
  • Grand Rapids, MI FULL_TIME
  • As ALS undergoes significant expansion, investing in fresh resources and broadening its scope of operations, we are on the lookout for individuals who share our vision of transforming opportunities into long-term careers. Our recent achievements in growth and progress are not solely the result of our strategies, but rather, they are primarily attributed to the PEOPLE who implement those strategies with passion and commitment. At ALS we value innovation, collaboration, and excellence. As the Director of Internal Sales, you'll have the opportunity to make a significant impact on our growth and success.
    Responsibilities:
    • Lead, Manage, and Accountability (L.M.A.): Take charge of the Brokerage Account Management Department, overseeing a team responsible for maintaining and nurturing relationships with brokerage clients. Develop and implement strategies to ensure client satisfaction, growth, and retention.
    • Strategic Account Management: Develop and execute comprehensive strategic account management plans for key clients in the logistics industry. Identify opportunities for revenue growth, cost savings, and process improvement. Foster long-term partnerships while meeting or exceeding revenue targets.
    • Enhancing Customer Experience: Continuously improve the customer experience within the company's logistics services. This includes closely monitoring client feedback, addressing concerns promptly, and implementing improvements to streamline operations and enhance client satisfaction.
    • Opportunity Ownership: Take ownership of significant sales opportunities within the logistics sector. This involves identifying potential clients, conducting thorough market analysis, building compelling proposals, and leading the sales team in closing deals. Responsible for achieving revenue and growth targets.
    • Core Process Ownership (CPO): Oversee and optimize core processes critical to the success of the logistics department. This includes process mapping, identifying bottlenecks, implementing efficiency improvements, and ensuring compliance with industry regulations. Monitor key performance indicators (KPIs) to track process effectiveness.
    Qualifications:
    • At least 5 years of hands-on experience leading a sales/account management team in logistics.
    • Excellent communication and negotiation abilities, with a demonstrated history of effectively engaging with and managing customer relationships. Strong leadership and team-building skills.
    • In-depth knowledge of industry trends and market dynamics.
    • Problem-solving mindset and ability to make sound decisions under pressure.
    We offer you:
    • Exciting opportunities to advance your career through diverse training programs, cross-functional collaborations, and the chance to take on increased responsibilities, enabling them to grow both professionally and personally within the organization.
    • Collaborative team environment with daily team meetings, software tools, and support structure.
    • Experienced management team who started in similar roles as this one and understand the value you bring to our ALS family.
    • Competitive base salary, incentives, paid time off, 401k automatic contribution, and a company-paid health benefits program.
    Our Culture:
    We truly believe that we are all a family working towards one common goal: The success of ALS and the success of our employees. We want to see if you have what it takes to become a member and create your own Epic journey through ALS. We incorporate a work hard play hard culture, whether that includes being appreciated in our morning standup for our weekly Top Dog awards for going above and beyond, or grilling burgers outside for our Friday lunches. We are constantly looking for ways to make our office a second home.
    If you believe you possess the qualities of an ALS Gladiator, we encourage you to connect with us today! At ALS, every idea holds value, and there's no such thing as a bad one.
  • 10 Days Ago

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Account Manager
  • ddm marketing + communications
  • Grand Rapids, MI FULL_TIME
  • ACCOUNT MANAGER - JOB DESCRIPTION The account manager is responsible for generating strategic account development plans, liaising with clients at a senior level on a day-to-day basis, and promoting th...
  • 9 Days Ago

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Account Manager
  • Holland Special Delivery
  • Hudsonville, MI FULL_TIME
  • Imagine your life as you are putting deals together, building new relationships, helping serve customers and loving your day to day life. Are you a driven and enthusiastic sales professional with a pa...
  • 10 Days Ago

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Account Manager
  • Longevity Health Plan
  • Grand Rapids, MI FULL_TIME
  • Longevity Health is growing rapidly and is looking to add new talent to our team. Longevity Health Plan currently has operations in Colorado, Florida, Illinois, Michigan, New Jersey, New York, North C...
  • 10 Days Ago

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Account Manager
  • Challenge Mfg. Company
  • Grand Rapids, MI FULL_TIME
  • Who We Are: Challenge is a leading employee-owned tier 1 supplier of complex metal assemblies for the global automotive industry. Challenge fosters a culture of collaboration, diversity, and innovatio...
  • 16 Days Ago

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Account Manager
  • Grandville Printing Co Inc
  • Grandville, MI FULL_TIME
  • POSITION SUMMARY Job Title: Account Manager Revision: 10/2023 Classification: Exempt Department: Digital Img. Sales & Svcs. Location: Grandville Position Type: Full time Reports To: Customer Relations...
  • 3 Days Ago

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0 Account Management Manager jobs found in Grand Rapids, MI area

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Security Account Executive
  • Johnson Controls International
  • Grand Rapids, MI
  • Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, ou...
  • 4/18/2024 12:00:00 AM

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Account Executive
  • Noordyk Business Equipment LLC
  • Grand Rapids, MI
  • Job Description Job Description Noordyk Business Equipment has been selling copiers and office equipment for over 75 yea...
  • 4/18/2024 12:00:00 AM

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Account Executive ERP
  • Fusionary
  • Grand Rapids, MI
  • Account Executive for Infor ERP Solutions (New Business - Distribution and Manufacturing industries) Description & Requi...
  • 4/17/2024 12:00:00 AM

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Account Executive (Detroit)
  • Matech
  • Grand Rapids, MI
  • Matech is seeking a Stellar Account Executive to build relationships and bring new sales. High commission structure with...
  • 4/17/2024 12:00:00 AM

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Senior Account Executive
  • Aspire Partners USA
  • Grand Rapids, MI
  • Aspire Partners seeks current or former Business Professionals, Executives, B2B Sales reps, Finance executives, CFOs, CO...
  • 4/17/2024 12:00:00 AM

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Sales Account Executive
  • RPS Imaging
  • Grand Rapids, MI
  • Medical Imaging Account Executive: Samsung is the 2nd largest technology company and the 15th largest company in the wor...
  • 4/17/2024 12:00:00 AM

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Sales Representative - Remote
  • InsuraTec Services Group
  • Grand Rapids, MI
  • Sales Representative - Remote Company: InsuraTec Services Group Location: Remote About Us: InsuraTec Services Group is a...
  • 4/17/2024 12:00:00 AM

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Sales Account Executive
  • Fettig.jobs
  • Grand Rapids, MI
  • Fettig.jobs is a well-known and respected family-owned staffing agency serving West Michigan with four locations. Ideal ...
  • 4/14/2024 12:00:00 AM

Grand Rapids is the second-largest city in Michigan, and the largest city in West Michigan. It is on the Grand River about 30 miles (48 km) east of Lake Michigan. As of the 2010 census, the city population was 188,040. In 2010, the Grand Rapids metropolitan area had a population of 1,005,648, and the combined statistical area of Grand Rapids-Muskegon-Holland had a population of 1,321,557. Grand Rapids is the county seat of Kent County. A historic furniture-manufacturing center, Grand Rapids is home to five of the world's leading office furniture companies, and is nicknamed Furniture City. Its ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Management Manager jobs
$123,874 to $182,985
Grand Rapids, Michigan area prices
were up 1.3% from a year ago

Account Management Manager in Grand Forks, ND
As an Account Manager, you know how important good customer communication, well-defined goals, and timely progress reporting are in order to keep customers satisfied — but getting there is hard.
December 27, 2019
Account Management Manager in Huntington, NY
Key Account Management is a process that helps sustain and expand relationships with important key accounts and will work closely with multiple business departments in order to maintain and further develop the relationships with the key accounts.
February 15, 2020
Account Management Manager in Greenville, MS
Account Management is a fundamental aspect of most professions, particularly in business to business (B2B) services.
January 10, 2020