Account Management Manager jobs in Gulfport, MS

Open Management is looking for our next great team member for the position of Community Manager/Maintenance Member at our Pecan Ridge Park in Gulfport, Mississippi.

The ideal candidate will possess strong leadership and customer service skills in order to work effectively with residents, team members, vendors, and contractors. This position will be responsible for enforcing tenant regulations, following budgets and underwriting, monitoring property improvement projects to ensure timelines are met or exceeded, helping our infill team meet and exceed occupancy projections, and attending weekly management meetings.

This position requires someone who is comfortable working with various computer systems, is able to take initiative, is well organized, and is detail-oriented. Our ideal candidate will exude our company's core values of taking extreme ownership of their own personal tasks, as well as embodying extreme collaboration across teams. Prior experience in property management is preferred, but we are willing to train the right candidate.

Responsibilities:

• Oversee rent collections, distribution of late notices, and filing evictions as needed

• Enforcing Park Rules and Regulations to ensure a safe and clean environment for our residents

• Monitors all park income and expenses to meet and exceed target financials for the property

• Oversee all on-site operations including maintenance and park improvement projects. Maintains vendor relationships to make certain all aspects of the property are running smoothly

• Coordinate repairs and renovations in a timely manner

• Shows available homes to prospects to generate excitement and ensure all available units are sold in a timely manner

• Coordinate and manage all facets of resident move-in and move-outs including processing applications and ensuring smooth processes

• Establish rental rates by completing a market survey and market analysis to ensure our rents are competitive, but not under market value

• Helps with marketing initiatives to generate interest from new prospects, follows up on leads, and oversees overall occupancy of the park to ensure target occupancy is met or exceeded

• Takes initiative with all property and on-site level tasks maintains a positive attitude and exudes leadership, especially with other on-site team members or vendors

• Respond to tenants' maintenance requests

• Complete property maintenance requirements including, but are not limited to cleaning, painting, interior/exterior maintenance, lawn maintenance, debris removal, plumbing, electrical work, smoke detector maintenance, repair or replacement of lights, roof repairs, heating/air systems maintenance, appliance repairs, etc.

• May include:

  • Transport, install and connect stoves, refrigerators, dishwashers, and other electrical and gas appliances.

  • Load and unload trucks and other conveyances; move supplies and materials to the proper location by wheelbarrows or hand trucks; stack materials for storage or binning; collect refuse and salvageable materials.

  • Transport equipment, furnishings, and appliances to job sites.

  • Repair and fabricate window and door screens and frames.

  • Dig, fill, and tamp earth excavations; level grounds using a pick, shovel, tamper, and rake; shovel concrete; clean culverts and ditches; cut tree and brush; operate power tools and lawn mowers.

  • Remove floor tile, sheet vinyl, ceramic floor tile, and plywood. Remove damaged drywall.

  • Operate power blowers or use brooms to clean rooftops, sidewalks, and driveways of leaves and debris. Ensure work-site clean-up.

Travel:
As part of the job responsibilities, this position requires the willingness and ability to conduct local travel as needed. This may involve running errands related to business operations and fulfilling various tasks that contribute to the smooth functioning of the park and tenant’s needs. The extent and frequency of travel will depend on the specific demands of the job and may vary over time.

Qualifications:

• A High School diploma or GED required
• Possess the ability to connect with a variety of personalities on the phone and in-person
• Exudes extreme ownership and extreme collaboration while remaining professional during interactions with all levels of team members, partners, vendors, local officials, etc
• Ability to use computer systems effectively and efficiently (will be trained on our specific systems, but must be proficient with using technology)
• Possess negotiation skills for vendor relations as well as home sales
• Previous project management and/or property management experience is highly desired
• Entry-level knowledge of basic maintenance preferred
• Construction experience desired