Account Management Manager jobs in State College, PA

Account Management Manager manages and develops sales plans for a team of account managers. Focuses on the long-term planning and selling of a variety of products, services, and/or solutions across multiple lines of business for a defined group of existing clients. Being an Account Management Manager ensures that account managers meet the ongoing needs of clients and prospects while accomplishing individual revenue goals. May be personally responsible for managing major accounts. Additionally, Account Management Manager may set sales targets or quotas. May make suggestions for product improvements or expanding sales channels. Typically requires a bachelor's degree. Typically reports to a director. The Account Management Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Account Management Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Account Manager
  • Premier Rental Purchase of Altoona
  • Altoona, PA FULL_TIME
  • General Purpose:

    Responsible for proper control of rental (lease) accounts to ensure that payments are received on time. Responsible for the proper and timely delivery, relocation, service calls, and retrieval of merchandise. Has thorough knowledge of rental (lease) agreements, merchandise, and customer relations. Expeditiously handles non-renewed accounts. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management.

    Essential Duties:
    • Responsible for assisting in the maintenance of company Standards of Operation.
    • Maintain accounts on the assigned route to non-renewed percentages that are at or below the company’s weekly close / open standard. Company standard 7.0% overall credit on Saturday with the standard of 9% credit on Thursday.
    • Responsible for delivery, retrieval, relocation, and service calls on rented (lease) merchandise.
    • Collects monies from delivery of merchandise and from collection home visits. Provides security of monies while in the field.
    • Maintains rented or leased units by making minor repairs when necessary or if major repairs are needed make sure unit is returned to our service department for repair. When the unit is repaired return the product to the customer’s residence promptly.
    • Reviews DAP to be sure each item, model, and serial numbers match the Rental (lease) Agreement and the product that is being delivered.
    • Answers the phone by the third ring in a pleasant and professional manner.
    • Returned merchandise, including all remotes, manuals, or other accessories, is returned to store stock.
    • Works to relocate merchandise if the customer should move from their residence without notifying the store. Pulling files and working on information for recovery and /or generating new information.
    • Carefully check rental (lease) returns and promptly refurbish to “like new” condition.
    • Follows the Premier Rental-Purchase Pledge to serve our customers in a friendly and professional manner.
    • Handles customer service issues in a professional and timely manner.
    • Maintain the assigned vehicle in proper working condition and appearance.
    • Maintains proper care and security of inventory during transport.
    • Responsible for maintaining corporate accounting processes.
    • Responsible for ensuring accurate financial computer and paper records.
    • Responsible for the growth of customers on a monthly basis.
     
    Other Duties:
    • Responsible for cleanliness of the back room and the assigned company vehicle.
    • Responsible for helping receive new merchandise.
    Additional duties, as time permits include:
    • Take customer order forms for the customers
    • Verify customer order forms
    • Commit to achieving customer and revenue growth
    • Assist in store cleaning
    • Assists the Store Manager and immediate supervisor in obtaining daily, weekly, and monthly goals.


    Requirements:
    • High school diploma, GED, or equivalent work experience.
    • Must have a valid driver’s license and maintain driving record in compliance with company standards. 
    • Must have one-year experience in a job requiring customer contact and complete the training program.
    • Must be able to lift and carry loads up to seventy-five (75) pounds.
     
    Required Skills:
    • A degree of precision, accuracy, coordination, and knowledge of operational procedures.
    • Ability to understand oral and written instructions.
    • Ability to read, write and perform arithmetic functions quickly and accurately.
    • Ability to reason and make independent decisions.
    • Ability to learn to manage situations with customers and associates.
    • After training, working knowledge of all products in the inventory.

    Efforts, Demands, and Conditions:

    Work is performed in changing environments. Considerable walking, standing, bending, stooping, and lifting are involved. Due to the nature of the business, must determine alternate solutions and deal with the pressures of multiple activities and changes. Additional hours before or after normal business hours may be required. Frequent travel from store to store may be required.
    • Must be able to cope with the emotional and mental stress associated with dealing with people and situations.
    • Required to use a hand truck to move merchandise.
    Work is normally performed in the store, in the field, and in customers’ homes. In the field, a variety of conditions may be encountered, including moving merchandise in wide-open spaces, level spaces, across dirt, icy, or uneven surfaces such as gravel. Stairs, wet or slippery surfaces, narrow doorways, etc. may be encountered. Requires driving in various weather conditions as well as exposure to heat, cold, dust, and other uncontrollable conditions.
    • Attending company or Premier Corp, Training Sessions may be necessary.

    Relationships:

    Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with supervisors, peers, and associates.
  • 3 Days Ago

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General Manager
  • Coyle Management
  • Brockway, PA FULL_TIME
  • General Manager - McDonald’s® company-owned and independent Owner-Operator restaurants are staffed by great people, and right now we’re looking for more of them. People interested in satisfying career...
  • Just Posted

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Department Manager
  • Coyle Management
  • Brockway, PA FULL_TIME
  • Department Manager - McDonald’s® company-owned and independent Owner-Operator restaurants are staffed by great people, and right now we’re looking for more of them. People interested in satisfying car...
  • Just Posted

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General Manager
  • Coyle Management
  • Clearfield, PA FULL_TIME
  • General Manager - McDonald’s® company-owned and independent Owner-Operator restaurants are staffed by great people, and right now we’re looking for more of them. People interested in satisfying career...
  • 28 Days Ago

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Inside Sales Account Manager
  • The Equipment Lock Company
  • Claysburg, PA FULL_TIME
  • Who We Are: The Equipment Lock Company is a family-owned business in Bedford, PA that has been in operation for over 20 years. We sell anti-theft and safety devices for construction equipment, truckin...
  • 15 Days Ago

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Commercial Lines Account Manager
  • Element Risk
  • Hollidaysburg, PA FULL_TIME
  • POSITION SUMMARY: The Commercial Account Manager is responsible for managing and servicing an assigned book of business, by analyzing customers’ individual needs, evaluating options, and offering tail...
  • Just Posted

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0 Account Management Manager jobs found in State College, PA area

State College is a home rule municipality in Centre County in the Commonwealth of Pennsylvania. It is the largest designated borough in Pennsylvania. It is the principal borough of the six municipalities that make up the State College area, the largest settlement in Centre County and one of the principal cities of the greater State College-DuBois Combined Statistical Area with a combined population of 236,577 as of the 2010 United States Census. In the 2010 census, the borough population was 42,034 with approximately 105,000 living in the borough plus the surrounding townships often referred ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Management Manager jobs
$116,595 to $172,232
State College, Pennsylvania area prices
were up 1.5% from a year ago

Account Management Manager in Grand Forks, ND
As an Account Manager, you know how important good customer communication, well-defined goals, and timely progress reporting are in order to keep customers satisfied — but getting there is hard.
December 27, 2019
Account Management Manager in Huntington, NY
Key Account Management is a process that helps sustain and expand relationships with important key accounts and will work closely with multiple business departments in order to maintain and further develop the relationships with the key accounts.
February 15, 2020
Account Management Manager in Greenville, MS
Account Management is a fundamental aspect of most professions, particularly in business to business (B2B) services.
January 10, 2020