The Account Representative pursues relationships with potential new accounts and seeks business expansion opportunities with current clients. Develops relationships with smaller to mid-sized clients in order to increase revenue. Being an Account Representative may support higher-level account managers working with larger accounts. Has detailed knowledge of products and services being offered and ensures that products and services consistently meet client needs. In addition, Account Representative may visit client locations periodically to ensure client satisfaction and promote ongoing contract renewal. Provides sales quotations and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. Being an Account Representative work is closely managed. Works on projects/matters of limited complexity in a support role. Working as an Account Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
The Account Representative (AR) is responsible for working in conjunction with the Account Lead (AL) in the day-to-day management of projects on multiple accounts. The AR will develop and maintain a working knowledge of company processes and client accounts in order to provide internal support and client back-up when AL is unavailable. Day-to-day responsibilities include moving projects through the agency, preparing project status reports, proofing, scheduling and set-up of internal project initiation/input meetings, client meetings, assisting with billing, tracking, and client contact reports.
GENERAL PURPOSE:
Internal and external support for account management, project management and proactive problem resolution.
ESSENTIAL FUNCTIONS:
Client Knowledge/Contact
Account Support
Administration
Project Coordination
KNOWLEDGE/SKILLS/ABILITIES:
Required:
Preferred:
Travel:
Supervisory Responsibilities:
Physical Demands
While performing the duties of this position, the Associate is occasionally required to move about the office, use computers, phone, video conferencing and other general office equipment. The Associate must occasionally lift up to 20 pounds.
Work Environment
The noise level in the work environment is usually moderate.
General sign-off: The Associate is expected to adhere to all company policies.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
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