The Account Representative pursues relationships with potential new accounts and seeks business expansion opportunities with current clients. Develops relationships with smaller to mid-sized clients in order to increase revenue. Being an Account Representative may support higher-level account managers working with larger accounts. Has detailed knowledge of products and services being offered and ensures that products and services consistently meet client needs. In addition, Account Representative may visit client locations periodically to ensure client satisfaction and promote ongoing contract renewal. Provides sales quotations and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. Being an Account Representative work is closely managed. Works on projects/matters of limited complexity in a support role. Working as an Account Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Description
Under the guidance of the Revenue Cycle Director, the Patient Account Representative is responsible for working closely with patients in regards to self-pay balances both current and prior and educating patients on their financial responsibilities. Primary Responsibilities include working with the patients to resolve their balance, setting up payment plans, statement processing, working with collection agency on collections accounts, verifying insurance benefits, and collecting payments in a manner consistent with the mission, vision and values of Crossing Rivers Health. Delivers superior internal and external customer service within Medical Center and Clinics.
Essential Job Functions
Competencies
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Requirements
Education
Experience
Computer Skills
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