Account Representative jobs in Middlesex, NJ

Job Summary :

The Patient Accounts Representative position supports the reduction of Accounts Receivables. The Representative may also perform a variety of duties including assisting patients directly with their bill or other financial aspects of their care, correspondence response, billing and re-billing, certain denial issues, prompt handling of A / R credits and trend monitoring.

Essential Functions :

• Take actions that will support maximization of collection of balances due or account resolution from all sources. Meets Quality and Productivity expectations.
• Facilitate account resolution. Accurately identify follow-up on, or correct billing errors, lower than expected reimbursement, or denials for correction for submission or resubmission to patients and / or insurance carriers.

Accurately perform actions on accounts that will result in the least amount of time and effort to bring an account to resolution based on a job-specific priority matrix.

• Timely identify, research, and resolves any issues that may cause delays in payment or account resolution. Identify and recommend opportunities to improve collections and follow-up activities
• Work collaboratively across teams, with peers, and revenue cycle departments.

Job Requirements :

• High School Diploma
• 1-2 years’ experience in healthcare insurance billing or account follow-up
• Strong knowledge of Patient Accounting systems
• Must be able to work in a team environment that requires quick turnaround and quality output

Other Duties as Assigned

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Last updated : 2024-05-03