The Account Representative pursues relationships with potential new accounts and seeks business expansion opportunities with current clients. Develops relationships with smaller to mid-sized clients in order to increase revenue. Being an Account Representative may support higher-level account managers working with larger accounts. Has detailed knowledge of products and services being offered and ensures that products and services consistently meet client needs. In addition, Account Representative may visit client locations periodically to ensure client satisfaction and promote ongoing contract renewal. Provides sales quotations and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. Being an Account Representative work is closely managed. Works on projects/matters of limited complexity in a support role. Working as an Account Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Full Time Monday through Friday 8:00AM to 4:30 PM, flexible - Work From Home Opportunity
This position will be working out of our 5824 Widewaters Parkway location.
Job Responsibilities / Knowledge:
The Account Representative position requires a broad knowledge of payer rules, medical terminology, ICD-10, CPT, coding edits and insurance contracts. Responsibilities include working aged accounts for insurance receivables, answering insurance questions for patients, sending electronic claims submissions, working exceptions from auto payment posting, along with exceptions from ECS submissions, appealing negative decisions and working insurance denial.
This position requires excellent customer service skills, excellent communication skills both verbally and in writing. Dependability in regard to arriving on time and staying focused during the workday and be able to maintain patient confidentiality.
Does various other duties as directed by the billing managers, supervisors or team leaders.
Working at SOS, 17 PTO Days Annually, 7 1/2 Paid Holidays Monday – Friday work week, Medical and Dental Benefits, 401K, Life Insurance, LTD.
SOS is an EOE. No phone calls please.
Benefits Working at SOS
Pay Range: $16.00 to $21.80
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