Account Representative, Sr. develops relationships with mid-sized clients to increase revenue. Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Being an Account Representative, Sr. drives retention and growth among customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Additionally, Account Representative, Sr. maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal teams on product and service improvements/suggestions based on client feedback. Provides sales quotes and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a manager. The Account Representative, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an Account Representative, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Firstsource is HIRING IMMEDIATELY for Collections Representatives in Colorado Springs, CO! If you are interested in customer service , this may be the job for you ! We are seeking individuals who can service calls / accounts, professionally respond to inquiries, and create a positive experience for the customer.
This position offers growth opportunities in a global company, office experience, and development of your customer service skills with some of the top banks in the country!
This is an IN-OFFICE position*
5725 Mark Dabling Blvd, Colorado Springs
Schedule : Monday - Friday 11 : 00AM-8 : 00PM, NO Saturdays or Sundays.
Pay : $17 / hour
Training : Paid at regular rate
START DATE : Monday April 29th
The Account Representative contacts customers to analyze their needs, discuss payment arrangements, and offer alternative payment solutions with compassion, respect, and humaneness.
Qualifications
Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual Orientation, gender identity or any other protected class in accordance with applicable law.
It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination.
To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans
Last updated : 2024-04-22
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