Account Representative, Sr. develops relationships with mid-sized clients to increase revenue. Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Being an Account Representative, Sr. drives retention and growth among customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Additionally, Account Representative, Sr. maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal teams on product and service improvements/suggestions based on client feedback. Provides sales quotes and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a manager. The Account Representative, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an Account Representative, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Lennox National Account Services (NAS), wholly owned by Lennox International, a 120 year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry.
NAS is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry.
We have 100 offices throughout the continental United States and are still growing and expanding. In the next 5 years we will double the number of Branch Offices and significantly increase annual revenue.
In order to so we need good people like you, who want to grow and learn. We consistently offer the best of both to all our employees.
We are an equal opportunity employer (EEOC).
Benefits :
For information regarding our impressive benefits package, please visit our website at : LII Benefits . We have matching 401(k), comprehensive health and wellness, perks and discounts, pet insurance, free subscriptions and much more! Note : benefits may vary depending on the position and are subject to change.
WE VALUE DIVERSITY
Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves.
Lennox is an equal opportunity employer.
Job Description
This specialist is responsible for handling incoming customer calls and fulfilling customer needs to ensure satisfaction.
While providing outstanding customer service is the primary function, the person in this position may have the opportunity to sell or promote products and services.
Duties include, but are not limited to :
Qualifications
Last updated : 2024-04-23
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