Account Representative, Sr. jobs in Knoxville, TN

Job description

Account Representatives play a crucial role in maintaining the integrity of data within an organization! They are professional in assuring that data is entered in correctly, and completely, and can work independently to meet deadlines while maintaining a high level of quality. They also possess strong attention to detail, a high level of accuracy, and excellent organizational skills.

Job Responsibilities:

• Receive customer quotes daily either by email or pull of a quote list
• Able to read specifications on different types of material and corresponding hardware
• Review and interpret customer-submitted drawings
• Provide excellent customer service to gain long-term business relationships.
• Be trainable and ask questions!
• Work as a team to achieve goals and to ensure customer quotes are being done on time.
• Build knowledge of different aspects of the toilet partition world.
• Discuss with customers over the phone about drawings and specifications that are not clear and to be able to communicate and understand what is needed.

Job Skills and Qualifications Required:

• High school diploma or equivalent
• Excellent written and verbal communication skills
• Willingness to participate in on-the-job training
• Blueprint reading on a basic level
• Ability to multi-task a must.

Preferred:

• One to two years either sales or estimating experience preferably in construction, but not a must.
• Proficient in Computer experience with Microsoft Word, Microsoft Excel, and Microsoft Power Point is required.
• Comply with all company policies and procedures.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shift
• Monday to Friday

Experience:

• Microsoft Excel: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person