Account Representative, Sr. develops relationships with mid-sized clients to increase revenue. Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Being an Account Representative, Sr. drives retention and growth among customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Additionally, Account Representative, Sr. maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal teams on product and service improvements/suggestions based on client feedback. Provides sales quotes and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a manager. The Account Representative, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an Account Representative, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Full Time Monday through Friday 8:00AM to 4:30 PM, flexible - Work From Home Opportunity
This position will be working out of our 5824 Widewaters Parkway location.
Job Responsibilities / Knowledge:
The Account Representative position requires a broad knowledge of payer rules, medical terminology, ICD-10, CPT, coding edits and insurance contracts. Responsibilities include working aged accounts for insurance receivables, answering insurance questions for patients, sending electronic claims submissions, working exceptions from auto payment posting, along with exceptions from ECS submissions, appealing negative decisions and working insurance denial.
This position requires excellent customer service skills, excellent communication skills both verbally and in writing. Dependability in regard to arriving on time and staying focused during the workday and be able to maintain patient confidentiality.
Does various other duties as directed by the billing managers, supervisors or team leaders.
Working at SOS, 17 PTO Days Annually, 7 1/2 Paid Holidays Monday – Friday work week, Medical and Dental Benefits, 401K, Life Insurance, LTD.
SOS is an EOE. No phone calls please.
Benefits Working at SOS
Pay Range: $16.00 to $21.80
Clear All
0 Account Representative, Sr. jobs found in Syracuse, NY area