Account Representative, Sr. jobs in Virginia Beach, VA

Job Summary

Core Responsibilities

• • Territory development to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand.
  • Maintaining quality sales records and preparation of sales and activity reports as required.
  • Responsible for Customer Satisfaction and supporting a positive impression of the Comcast Experience.
  • New acquisition sales of Comcast Commercial Internet, Video and Voice services to small and mid-size businesses.
  • Generation of new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
  • Focus on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities.
  • Identify improvement areas thru a consultative process that would enhance our prospects ability to communicate more effectively both internally and externally to their customers.
  • Effectively manage a territory with a high activity and comprehensive business plan.
  • Management of defined Territory to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand.
  • Team with technical, customer service and related support staffs to ensure end-to-end customer sales and satisfaction and thereby drive new revenue growth.
  • Consistently maintain a pipeline of qualified prospects that will yield production levels of monthly quota performance and above.
  • Remain knowledgeable of Comcast products and services to facilitate sales efforts.
  • Achieve and exceed assigned sales and business quality objectives.
  • Adherence to all company standards and business professionalism.
  • Punctual, regular and consistent attendance.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Compensation