Account Services Representative jobs in Battle Creek, MI

Job Summary: The Patient Account Representative is responsible for the daily billing of claims to third party payers, follow-up and “statusing” of claims to ensure timely and appropriate processing and payment.

Essential Functions:

• Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Processes billing daily, reviewing bills for correctness and completeness prior to submission.
• Maintains a clear, concise and complete history on each account according to established procedure
• Reviews and works denials, mail, returns, rejections and requests for additional information as per policy in a timely and accurate manner
• Understands and performs follow-up processes for accounts on a daily basis and works accounts according to established procedure.

Minimum Qualifications: High school diploma or equivalent.

Knowledge, Skills & Abilities: Knowledge of third party billing and claims processing, knowledge of medical terminology, computer experience, and computer skills, including keyboarding. Need excellent verbal communication, interpersonal, and critical thinking skills and the ability to adapt to frequent change. Previous billing experience preferred.

Working Conditions: Work is generally performed within an office environment, with standard office equipment available.

Physical Requirements: Constantly sit, see/visual acuity. Frequently handle/grasp/feel, talk/hear. Occasionally lift/carry 1 to 25 lbs.