Account Services Representative provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Account Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Firstsource is HIRING IMMEDIATELY for Collections Representatives in Colorado Springs, CO! If you are interested in customer service , this may be the job for you ! We are seeking individuals who can service calls / accounts, professionally respond to inquiries, and create a positive experience for the customer.
This position offers growth opportunities in a global company, office experience, and development of your customer service skills with some of the top banks in the country!
This is an IN-OFFICE position*
5725 Mark Dabling Blvd, Colorado Springs
Schedule : Monday - Friday 11 : 00AM-8 : 00PM, NO Saturdays or Sundays.
Pay : $17 / hour
Training : Paid at regular rate
START DATE : Monday April 29th
The Account Representative contacts customers to analyze their needs, discuss payment arrangements, and offer alternative payment solutions with compassion, respect, and humaneness.
Qualifications
Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual Orientation, gender identity or any other protected class in accordance with applicable law.
It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination.
To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans
Last updated : 2024-04-22
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