Account Services Representative jobs in Dayton, OH

Account Services Representative provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Account Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Account Representative
  • The Kendall Group
  • Dayton, OH FULL_TIME
  • Account Representative
    About The Kendall Group
    Kendall Electric, a division of The Kendall Group, seeks a talented, creative, self-motivated individual for our Account Representative position. The Kendall Group is comprised of seven divisions with 75 locations in eleven states. Combined, we serve Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.
    Why The Kendall Group?
    Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you’ll have opportunities to learn and grow while being coached and mentored along the way. We’re that company where people stay! We’re proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you’ll work alongside incredible people who care about your success.
    Role Summary:
    Reporting to the Business Development Sales Manager, the Account Representative is a key member of the Business Development team. This role is responsible for prospecting new accounts and growing existing customer accounts that are not actively managed. This is a proactive sales role requiring this person to cold call potential new customers and regularly contact existing customers through phone calls and other communication methods. This will include engaging with the customer in a friendly and polite manner, assessing the customer’s needs, answering customer questions, and being knowledgeable of Kendall’s products and services.
    Exciting work you will do:
    The essential duties and responsibilities of the Account Representative position will consist of, but are not limited to, the following:
    • Reach out to potential customers and house accounts to sell Kendall products using various forms of communication, including phone calls, email, etc.
    • Close sales, provide exceptional customer service, and become an intricate component of our progressive team environment
    • Own and develop opportunities passed from marketing, outside sales, and national accounts
    • Increase orders by suggesting related items or alternate products explaining features and benefits, and checking customer’s buying history
    • Manage estimation of quotes, answer questions about products, credit terms, warranties, and delivery expectations
    • Work cross-functionally with marketing and product expert teams to provide customers with relevant marketing material and support
    • Act as a liaison between various Kendall resources to ensure timely resolution of all account issues, including but not limited to, project delays, warranty and repair issues
    • Keep CRM system up to date with account, contact and opportunity pipeline information
    • Respond to incoming calls, faxes, and e-mail messages from internal and external customers in a prompt manner
    • Stay knowledgeable on current, new and evolving product offerings
    • Maintain quality service by adhering to Kendall Group policies, procedures, and standards
    • Perform other duties as assigned
    Competencies you possess:
    • Service Excellence
    • Results, Action Oriented
    • Accountability and Responsibility
    • Understanding Others, Listening
    • Problem Solving
    • Teamwork and collaboration
    • Priority Setting
    What you’ll need:
    • Work Experience: 2 years’ of tele sales or inside selling experience
    • Required Education: Bachelor’s degree or equivalent combination of skills and experience
    • Analytics/Computer Skills: Experience working with MS Office; Ability to learn new software; Ability to decide which products to focus on and how best to reach customers
    • Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, continuously evolving environment
    • Cross-functional skills: Ability to work well cross-functionally; provides excellent internal and external customer service
    • Communication Skills: Strong interpersonal communications, problem solving, organizational and written/verbal communication skills
    • Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee must be able to stand, walk, and climb stairs.
    • Physical Environment: Normal office environment
    Qualifications we prefer but don’t require:
    • Work Experience: Previous sales experience working in the electrical industry, preferably in distribution; inside sales experience with a related product line, or with end users in an industrial or technical environment
    The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.
  • Just Posted

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Account Representative
  • Default Board
  • Richmond, IN FULL_TIME
  • Account Representative Superior Auto, Inc. is a growing regional automotive group that is seeking an Account Representative to join our team. Our organization has been around for nearly 50 years, help...
  • 21 Days Ago

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Account Manager
  • MRA Recruiting Services
  • Vandalia, OH FULL_TIME
  • Job Title: Account ManagerCompany: Triad TechnologiesLocation: Vandalia, OHSummary: Achieves maximum sales profitability, growth and account penetration within an assigned territory and/or market segm...
  • 6 Days Ago

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Account Representative - Vascular Disease
  • Access Pharmaceutical
  • Dayton, OH FULL_TIME
  • Access Pharmaceuticals is committed to the Pharmaceutical / Medical industry as we believe our success comes from our talented and engaged employees as well as national Pharmaceutical Representative t...
  • 5 Days Ago

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Inside Sales Account Representative
  • Reynolds and Reynolds
  • Dayton, OH FULL_TIME
  • Reynolds and Reynolds is an industry leader in developing software and business forms for the automotive industry. These products enable car dealerships to operate more efficiently and effectively in ...
  • 20 Days Ago

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Insurance Account Representative
  • Heath Murray Insurance Agency Inc,
  • Troy, OH FULL_TIME
  • Job description Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor a...
  • 1 Month Ago

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0 Account Services Representative jobs found in Dayton, OH area

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Respiratory Sales Representative
  • VieMed
  • Dayton, OH
  • VieMed Healthcare is the largest independent specialized provider of non-invasive ventilation (NIV) in the US home respi...
  • 4/17/2024 12:00:00 AM

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Outside Sales Representative - Dayton, OH
  • Thryv
  • Dayton, OH
  • A Bit About Us: This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS ...
  • 4/16/2024 12:00:00 AM

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Inside Sales Consultant
  • MobilityWorks
  • Dayton, OH
  • **Inside Sales Consultant** Sales - MBW Dayton, Ohio Minimum Experience **Mid-level** is seeking an outgoing, energetic ...
  • 4/15/2024 12:00:00 AM

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Account Executive
  • American City Business Journals
  • Dayton, OH
  • Job Overview Total compensation includes Base + Uncapped commission. We offer guaranteed commission at a minimum the fir...
  • 4/14/2024 12:00:00 AM

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Sales Representative - First Aid and Safety
  • Cintas Corporation
  • Dayton, OH
  • Title: Sales Representative - First Aid and Safety Location: Dayton, OH, US, 45404 **Job Description** Cintas is seeking...
  • 4/14/2024 12:00:00 AM

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Sales Engineer
  • Fives
  • Dayton, OH
  • Fives Group is searching for a Sales Engineer. About Fives Group: Fives Group, headquartered in Paris, France, is an ind...
  • 4/13/2024 12:00:00 AM

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Automotive Account Manager
  • Omni One
  • Dayton, OH
  • Automotive Account Manager $100,000-120,000 Dayton, OH area 27919 While most know our international manufacturing client...
  • 4/13/2024 12:00:00 AM

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Inside Sales Specialist
  • STEM Talent Solutions
  • Miamisburg, OH
  • Job Description Job Description Responsible for supporting the company's sales goals through good customer service, main...
  • 4/13/2024 12:00:00 AM

Dayton (/ˈdeɪtən/) is the sixth-largest city in the state of Ohio and the county seat of Montgomery County. A small part of the city extends into Greene County. The 2017 U.S. census estimate put the city population at 140,371, while Greater Dayton was estimated to be at 803,416 residents. This makes Dayton the fourth-largest metropolitan area in Ohio and 63rd in the United States. Dayton is within Ohio's Miami Valley region, just north of Greater Cincinnati. Ohio's borders are within 500 miles (800 km) of roughly 60 percent of the country's population and manufacturing infrastructure, making t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Services Representative jobs
$37,229 to $46,074
Dayton, Ohio area prices
were up 1.3% from a year ago