Account Services Representative provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Account Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Account Representative
WHO WE ARE
We’re Global Facility Management and Construction, an innovative and groundbreaking organization launched initially out of a studio apartment in 2004 and now grown and expanded to a staff of 160 tasked with building and managing some of the most interesting and innovative properties throughout the continent.
We’re looking to build the best team in the biz, and we’re actively seeking high performing, highly engaged teammates with an entrepreneurial spirit and a good sense of humor who can’t resist a challenge.
As a certified Women’s Business Enterprise, we strive every day to build an inclusive, equitable, dynamic, and engaging culture. We offer a rich and full suite of benefits and perks, from paid holidays and awesome team building activities to summer barbeques and celebrations, and of course our employee appreciation program. As far as traditional benefits, we offer excellent health and dental coverage, life insurance and 401k, and of course a compelling PTO program.
Think you’ve got what it takes? Join our dynamic and engaged team today!
What You’ll Do – Position Summary:
On a daily basis, you will be responsible for work order follow ups. You will help fill in when there are scheduled team members Time Off or Absences. There may be times when you will be handling work below or above your position as needed. Often you will float between teams as needed to help with business needs. This person will work with a sense of urgency to handle follow ups timely and escalate as needed.
Responsibilities:
Skills & Experience:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or stored materials throughout the workday. Proper lifting techniques required. May include lifting up to 15 pounds for files, computer printouts on occasion.
Work Environment: The work is performed in an office setting. The noise level in the work environment is moderate.
This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job changes.
Global Facility Management & Construction Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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