Account Services Representative provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Account Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
As one of the first points of contact for our patients, the Patient Services Representative will be expected to provide high quality customer service in terms of appearance, demeanor and interactions with patients and their families. This candidate will work directly with patients, members of our healthcare team and physicians. Duties will also include data entry, scheduling, providing instructions/directions and completing necessary paperwork.
Required Skills & Qualifications:
High School diploma or equivalent
One (1) year customer AND clerical assistance experience
Preferred Skills & Qualifications:
Medical office experience preferred as well as knowledge of medical terminology
Sansum Clinic Offers:
Paid time off
8 paid holidays per year
Affordable Medical, Dental and Vision insurance
403b retirement plan
Life Insurance
Flexible Spending Account
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