Account Services Representative jobs in Reno, NV

Account Services Representative provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Account Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Customer Account Representative
  • ASSA ABLOY
  • Reno, NV FULL_TIME
  • Customer Account Representative

    Position Summary:
    ASSA ABLOY Fenestration LLC is seeking a Customer Account Representative to join our team in Reno, Nevada. Our company specializes in designing innovative and customized hardware solutions for the residential window and door market in North America. As the initial customer contact for issues within ASSA ABLOy Fenestration, the Customer Account Rep. will work closely with the Customer Service, Supply Chain and Sales teams to increase efficiency in operational procedures, and collaborate on daily, weekly and monthly reporting.

    The Customer Account Representative is responsible for building and maintaining successful relationships with key business accounts. Candidates must have superior communication and relationship-building skills, a genuine care for quality of service, and an ability to generate meaningful reports for customers as well as corporate management.

    Must be a positive role model and demonstrate the company’s core values of respect, honesty, integrity, and diversity. The ideal candidate will be based in Reno, NV with a minimum of 5 years customer service experience in the distribution/manufacturing industry in a similar or related function.

    Essential Job Functions:
    • Receives order requests for price quotes, confirmations, follow-ups and purchase orders
    • Processes all orders, return authorizations, freight billing and changes or cancellations directly from customer/sales personnel
    • Responds immediately to customer inquiries/ information needs and provides positive, courteous service to customers/sales personnel
    • Answers questions regarding product line, pricing and deliveries. Provides proof of deliveries and samples of product as requested
    • Reacts quickly, thoroughly and effectively to customer crises to assure satisfactory resolution
    • Work closely with sales managers and Supply Chain Department to review customer forecasts and pipelines to ensure timely delivery of scheduled shipments
    • Look for opportunities to improve system processes through team collaboration and data cleansing
    • Support Management with daily, weekly & monthly reporting
    • Keep managers and supervisors updated on customer developments
    • Performs any other duties as assigned

    Minimum Position Qualifications:
    • Degree from an accredited college preferred
    • Ability to type 35-40 wpm
    • Proven customer service background
    • Ability to work with an ERP system, IFS experience a plus
    • Proficient in Microsoft Office Suite with advanced training in MS Excel
    • Strong written and verbal communication skills.
    • Will thrive in a fast paced environment that is deadline driven with changing priorities on short notice
    • Ability to work independently with excellent time management skills
    • Strong attention to detail
    • Ability to maintain composure during stressful situations
    • Flexibility to work overtime if needed with strict adherence to month-end time off blackout dates
    • Determination, a strong personality and a good sense of humor a plus
    • Cooperative and open to learning the best practices of operating in a highly team-oriented corporate environment

    Behaviors/Skills:
    Some of the behaviors needed to successfully perform this position are:
    • Puts the Customer First - Anticipates customer needs, champions for the customer, and acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect
    • Communicates effectively and candidly - Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens
    • Achieves results through teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals
    • Leads through positive influence – Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust
    • Leads change and innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work
    • Executes with excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals
    • Provides clear and strategic direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace

    ASSA ABLOY Fenestration, LLC offers a competitive compensation package including health, dental, vision benefits for you and your family, employer paid life and short term disability insurance, 401(k) with company match and vacation, sick and holiday pay. Drug screening required.

    We are the ASSA ABLOY Group
    Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
    As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

    As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
  • 1 Month Ago

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Customer Account Representative
  • assaabloy
  • Reno, NV FULL_TIME
  • Customer Account Representative Position Summary: ASSA ABLOY Fenestration LLC is seeking a Customer Account Representative to join our team in Reno, Nevada. Our company specializes in designing innova...
  • 1 Month Ago

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Commercial Lines Account Manager
  • InterWest Insurance Services
  • Truckee, CA FULL_TIME
  • We are actively recruiting for an experienced Commercial Lines Account Manager with specific experience in the construction industry to join the InterWest team. This position requires an Account Manag...
  • 22 Days Ago

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Account Manager - Employee Benefits
  • LP Insurance Services LLC
  • Reno, NV FULL_TIME
  • DescriptionWe are LP InsuranceLP Insurance Services is an established and growing insurance brokerage firm, located in Arizona, California, Nevada, and New Mexico.We invest in our employees, clients a...
  • 8 Days Ago

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WORKFORCE SERVICES REPRESENTATIVE 1
  • State of Nevada
  • Reno, NV FULL_TIME
  • State of Nevada Announces An Open Competitive Recruitment for: WORKFORCE SERVICES REPRESENTATIVE 1 - Minimum qualifications waived - Underfill for WSR 2 APPROXIMATE ANNUAL SALARY - $39,964.32 to $58,0...
  • 10 Days Ago

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Client Services Representative
  • VCA Animal Hospitals
  • Reno, NV FULL_TIME
  • Client Service RepresentativeWe are seeking an experienced Client Service Representative to join our team.At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority...
  • 12 Days Ago

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0 Account Services Representative jobs found in Reno, NV area

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Key Account Manager (Technical Sales / Mining / Drilling / Nevada)
  • GateSource HR
  • Reno, NV
  • Job Description Join a Global Leader in the Drilling Industry! Are you ready for a challenge and eager to contribute to ...
  • 4/26/2024 12:00:00 AM

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TeleSales Representative - Remote
  • InsuraTec Services Group
  • Sparks, NV
  • TeleSales Representative- Remote Job Description: Are you a self-motivated, driven individual with a passion for sales a...
  • 4/26/2024 12:00:00 AM

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Sales Representative - Remote
  • InsuraTec
  • Reno, NV
  • Job Description Job Description Sales Representative - Remote Company: InsuraTec Services Group Location: Remote About U...
  • 4/25/2024 12:00:00 AM

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Pinpoint Sales Rep
  • Safe Haven Security
  • Reno, NV
  • Job Description Job Description At Safe Haven Security, we are more than just a home security company! We are a team of ...
  • 4/24/2024 12:00:00 AM

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Outside Sales Representative
  • Ernest
  • Reno, NV
  • Ernest is currently in search of a Client Relationship Manager (Outside B2B Sales Rep) for our division located in Reno,...
  • 4/23/2024 12:00:00 AM

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Sales Associate - Meadowood Mall (Seasonal)
  • The Children's Place, Inc.
  • Reno, NV
  • Location: Reno, Nevada Job Summary: The Sales Associate will be responsible for supporting the Store Leadership Team to ...
  • 4/22/2024 12:00:00 AM

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Sales Development Representative- On Premise
  • Breakthru Beverage Group
  • Reno, NV
  • Overview: This position is designed as a sales development role and will rotate through a number of different territorie...
  • 4/16/2024 12:00:00 AM

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Sales Development Representative- Off Premise
  • Breakthru Beverage Group
  • Reno, NV
  • Overview: This position is designed as a sales development role and will rotate through a number of different territorie...
  • 4/16/2024 12:00:00 AM

Reno (/ˈriːnoʊ/ REE-noh) is a city in the U.S. state of Nevada, located in the northwestern part of the state, approximately 22 miles (35 km) from Lake Tahoe. Known as "The Biggest Little City in the World", Reno is known for its casino industry. It is the county seat of Washoe County. The city sits in a high desert at the foot of the Sierra Nevada and its downtown area (along with Sparks) occupies a valley informally known as the Truckee Meadows. The city is named after Union Major General Jesse L. Reno, who was killed in action at the Battle of South Mountain on Fox's Gap. Reno, with an esti...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Services Representative jobs
$38,572 to $47,736
Reno, Nevada area prices
were up 2.5% from a year ago