Account Services Representative provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Account Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Join our team at HME Specialists as an Account Representative in Farmington, New Mexico! If you are passionate about problem-solving, empathetic towards customers' needs, and thrive in a customer-centric environment, this role is perfect for you. As an integral part of the team, you will have the opportunity to showcase your skills in addressing customer inquiries, resolving issues, and building strong client relationships.
This dynamic position offers a competitive salary ranging from $70,000 to $90,000, providing you with a rewarding and exciting career path in the medical supply industry. Apply now and take the next step in your professional journey with us! As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off.
We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly, with exceptional care.
As an Account Representative at HME Specialists in Farmington, New Mexico, you will play a vital role in conducting sales calls to establish and foster relationships with key referral sources in the medical community. By creating and maintaining effective call plans, you will qualify new referrals and ensure the growth of our business. Collaborating closely with the Regional Sales Manager, you will review sales territory call plans to achieve strategic objectives, while serving as the primary contact for referral sources. Your responsibilities will also include educating referral sources on the services provided by HME Specialists, working with branch management to drive sales growth, and managing the referral process efficiently. With a focus on maximizing patient outreach and providing exceptional service, this role offers a dynamic opportunity to make a significant impact in the medical supply industry.
To excel as an Account Representative at HME Specialists in Farmington, New Mexico, candidates should ideally possess a Bachelor's Degree (preferred) or three to five years of relevant experience in a related field, demonstrating a strong understanding of sales principles and customer relationship management. Candidates with experience in an ancillary healthcare setting, particularly in a Post Acute organization, will be at an advantage. Knowledge of Durable Medical Equipment and the healthcare industry would also be beneficial in fulfilling the responsibilities of the role effectively. The ability to effectively communicate, build rapport with referral sources, and strategically manage territory and time are essential qualities for success in this dynamic position. Strong organizational skills, attention to detail, and a proactive approach to problem-solving are key attributes that will contribute to achieving sales targets and driving business growth.
Knowledge and skills required for the position are:
If you think this job aligns with your requirements, then submitting an application is simple. Good luck!
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