Account Services Representative provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Account Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Objective:
The Account Representative will be responsible for managing the inventory, building relationships with staff and administration at accounts, collecting and reviewing claims with account staff, and helping manage set up and delivery of equipment as appropriate. The Account Representative will be responsible for Chester County, PA and northern DE.
Key Functions:
· Manage inventory
· Weekly and bi-weekly visits to accounts within the assigned region
· Deliver and stock medical equipment products to accounts
· Build relationships with staff and administration at accounts
· Review claims and review incomplete claims with account staff
· Collect claims and return to main office
· Help manage set up and delivery of equipment as appropriate
· Provide excellent customer service
Competencies
· Strong written and verbal communication skills
· Ability to lift 20-50 lbs
· Ability to stand, sit, walk, bend, and carry
Qualifications
· Experience working in supply chain or logistics
· Knowledgeable of DME products
· Maintain high levels of credibility, integrity, and honesty
· Excellent customer service and communication skills
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
Schedule:
Experience:
Ability to Relocate:
Work Location: In person
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0 Account Services Representative jobs found in Wilmington, DE area