Account Services Representative, Sr. provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative, Sr. resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative, Sr. identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Account Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Techline, Inc. is seeking an Account Representative to work in the Amarillo, Texas branch.
Primary Purpose : This position is responsible for building and maintaining strong client relationships by providing exceptional responsiveness to each client’s needs and requests.
The primary role will be to develop, implement, and manage customer accounts and serve as the liaison between the clients, vendors, and the company.
This role will also require coordination with the Warehouse Manager on shipping and delivery.
Major Responsibilities / Tasks
The account representative role is essential to conducting the general business operations of Techline, Inc. and in meeting the needs of its customers.
Skillfully exercising independent judgment and discretion is essential to the success of someone in this position.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Education and Experience Requirements
Ideal Applicants Will :
Work Environment : This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Employee Benefits Include :
This position is subject to a background check. Any job offer is contingent upon receipt of results of a satisfactory background check.
Techline is proud to be an equal opportunity employer
Last updated : 2024-04-04
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