Account Services Representative, Sr. jobs in Austin, TX

Account Services Representative, Sr. provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative, Sr. resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative, Sr. identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Account Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Patient Services Representative Sr.
  • The US Oncology Network
  • AUSTIN, TX OTHER
  • Overview:

    Texas Oncology is looking for a Patient Services Representative to join our team ! This position will support the xyzMedical Oncology Department at our 6204 Balcones locatio n in Austin, Texas. Typical work week is Monday through Friday, 8:30a - 5:00p.

    Sign On Bonus: This position is offering a Sign On Bonus of $2,500.00!!

    Note from Hiring Manager: Thank you for taking the time to consider Texas Oncology at Central Austin as your next employer. My name is Adrian and will be the hiring manager for both the open Patient Service Representative (PSR) Float position as well as the open Radiation Oncology PSR position. I'm looking for someone with exceptional skills and expertise, a great attitude, and willingness to provide the highest level of patient care. I encourage my team to always ask questions, make mistakes and try new things, so we'll all reach new heights together. If you are interested in being part of a unique, collaborative, dynamic and energetic team, please take a few minutes to apply.

    This position will be hired as a level 1, 2 or Sr based on candidate relevant experience.

    Texas Oncology i s the largest community oncology provider in the country and has approximately 600 providers in 220 sites across Texas and southeastern Oklahoma . Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today-at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve "More breakthroughs. More victories." ® in their fight against cancer. Today, Texas Oncology treats half of all Texa ns diagnosed with cancer on an annual basis.

    Why work for us?

    Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas . W e offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program , a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle , and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.

    What does the Patient Services Representative do? (including but not limited to)

    Under direct supervision, performs general business office functions that may include some or all of the following: billing and claim submissions; charge capture and payment posting; insurance verification and eligibility; obtaining pre-authorization; counseling patients and families on insurance and payment issues; and account follow-up and payment resolution. As necessary, assists patients and families with obtaining community resources including, but not limited to, housing, transportation, and financial support. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

    Responsibilities:
    The essential duties and responsibilities (including but not limited to) :
    • Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the system in an accurate and timely manner . Registers patients in the system as necessary.
    • Collects and reviews all patient insurance information and completes insurance forms . Collects co-pays, deductibles and other out of pocket amounts at the time of visit.
    • Confirms patient insurance verification and eligibility. Obtains pre-authorization of services and/or referrals. Assesses patient financial requirements and advises patients and families on insurance benefits, co-pays and financial obligations.
    • Posts line items and adjustments to patient accounts . Balances receipts, reconciles daily work batches and prepares audit trail . Prepares deposits for bank as needed.
    • Reviews Explanation of Benefits (EOB) for consistency.
    • Submits files and processes all claims for payment . Researches and resolves claim delay issues.
    • Resolves patient questions and complaints regarding insurance billing and adjusts accounts as necessary . Resubmits claims and processes all insurance/patient correspondence . Provides all documentation to expedite payment.
    • Follows -up on assigned accounts. Uses collection techniques to keep accounts current including monitoring for delinquent payments .
    • Sets-up financial arrangements with patients as necessary.
    • As necessary, assists patients with researching and obtaining community resources including housing, transportation, drugs and pharmaceutical supplies, and financial resources.
    Qualifications:
    The ideal candidate for the Patient Services Representative will have the following background and experience:

    Level 1
    • High School Diploma or equivalent required .
    • This position is entry level and requires 0-3 years of medical business office experience.

    Level 2 (in addition to level 1 requirements)
    • Minimum 3 to 5 years medical business office experience.

    Level Sr (in addition to level 1 and 2 requirements)
    • Minimum five years medical business office experience.


    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel . The employee is occasionally required to stand, walk, and reach with hands and arms . The employee must occasionally lift and/or move up to 30 pounds . Requires vision and hearing corrected to normal ranges . Requires vision and hearing corrected to normal ranges.

    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . Work requires frequent interaction with patients and staff.

    #USONTX
  • 3 Days Ago

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Sr Customer Success Mgr, Strategic Account Services
  • Amazon
  • Austin, TX FULL_TIME
  • DESCRIPTIONThe Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth...
  • 1 Month Ago

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Account Representative, Amazon Business Education
  • Amazon.com Services LLC
  • Austin, TX FULL_TIME
  • BA/BS degree or equivalent work experience 1 years of B2B sales experience Demonstrated experience in identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer...
  • 2 Days Ago

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Account Executive, Strategic Account Services.
  • Amazon.com Services LLC
  • Austin, TX FULL_TIME
  • Bachelor's degree or equivalent, or 4 years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience At least 5 years of business-to-business selling experience E...
  • 21 Days Ago

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Sr. Account Executive, Enterprise
  • Nylas
  • Austin, TX FULL_TIME
  • Please Note: While Nylas is a remote first company, we are registered in most, but not all states. If you are located in one of the following states full time, we welcome you to apply: California, Col...
  • 1 Day Ago

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Account Representative
  • HomeTeam Pest Defense
  • Georgetown, TX FULL_TIME
  • OverviewAt HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training needed to deliver a delightful experience to every customer. Our friendly, warm work enviro...
  • 8 Days Ago

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0 Account Services Representative, Sr. jobs found in Austin, TX area

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Associate Sales Representative - Overlay - Texas
  • GRIFOLS, S.A.
  • Austin, TX
  • Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the liv...
  • 4/26/2024 12:00:00 AM

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Account Sales Director
  • FORWARD Platform
  • Austin, TX
  • Account Sales Director Application Deadline: 1 June 2024 Department: Sales Employment Type: Full Time Location: Austin, ...
  • 4/26/2024 12:00:00 AM

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Territory Sales Representative
  • Patterson Companies Inc
  • Austin, TX
  • **Territory Sales Representative** **Job Location** Austin, Texas **Job ID** R100986 **Overview** At Patterson Companies...
  • 4/26/2024 12:00:00 AM

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Sales Manager Stephen F. Austin
  • Learfield Communications Inc
  • Austin, TX
  • **Sales Manager Stephen F. Austin** **Location:** Nacogdoches, TX 75962 **Department:** Sales/Business Development - LEA...
  • 4/26/2024 12:00:00 AM

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Regional Corporate Sales Manager - Hotel San Jose
  • El Cosmico
  • Austin, TX
  • ** Regional Corporate Sales Manager - Hotel San Jose** **Job Category****:** Management **Requisition Number****:** REGI...
  • 4/26/2024 12:00:00 AM

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Sales Account Executive, Retail (Remote)
  • NielsenIQ
  • Austin, TX
  • **Sales Account Executive, Retail (Remote)** * Austin, TX, USA * Employees can work remotely * Full-time * Career Site T...
  • 4/25/2024 12:00:00 AM

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Regional Sales Manager - Central Southeast
  • Saint-Gobain Corporation
  • Austin, TX
  • **Regional Sales Manager - Central Southeast** ****Position Description**** **Job Summary** **Position Summary:** Certai...
  • 4/25/2024 12:00:00 AM

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Remote Vacation Sales Representative
  • Arrivia, Inc.
  • Austin, TX
  • **Remote Vacation Sales Representative** at arrivia Austin, TX **About This Job:** Our sales representatives fulfill the...
  • 4/25/2024 12:00:00 AM

Austin is the capital of the U.S. state of Texas and the seat of Travis County, with portions extending into Hays and Williamson counties. It is the 11th-most populous city in the United States and the 4th-most populous city in Texas. It is also the fastest growing large city in the United States, the second most populous state capital after Phoenix, Arizona, and the southernmost state capital in the contiguous United States. As of the U.S. Census Bureau's July 1, 2017 estimate, Austin had a population of 950,715 up from 790,491 at the 2010 census. The city is the cultural and economic center ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Services Representative, Sr. jobs
$44,268 to $56,105
Austin, Texas area prices
were up 1.2% from a year ago

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