Account Services Representative, Sr. provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative, Sr. resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative, Sr. identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Account Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Job Summary: The Patient Account Representative is responsible for the daily billing of claims to third party payers, follow-up and “statusing” of claims to ensure timely and appropriate processing and payment.
Essential Functions:
Minimum Qualifications: High school diploma or equivalent.
Knowledge, Skills & Abilities: Knowledge of third party billing and claims processing, knowledge of medical terminology, computer experience, and computer skills, including keyboarding. Need excellent verbal communication, interpersonal, and critical thinking skills and the ability to adapt to frequent change. Previous billing experience preferred.
Working Conditions: Work is generally performed within an office environment, with standard office equipment available.
Physical Requirements: Constantly sit, see/visual acuity. Frequently handle/grasp/feel, talk/hear. Occasionally lift/carry 1 to 25 lbs.
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