Account Services Representative, Sr. jobs in Benton Harbor, MI

Benefits :

• Bonus based on performance
• Company car
• Free uniforms
• Paid time off
• Training & development

Position Overview

Promote company vision and values in a professional and creative fashion by managing relationships with current customers and referral sources.

As well as build new relationships to increase market share, sales and profitability, all while providing exceptional customer service.

Job Responsibilities

• Prospects and develops new sales leads in assigned verticals
• Create, manage, and maintain key relationships with insurance agents, adjusters’, property managers, plumbers, real estate offices and other key relationships
• Increase both Commercial and Residential sales of services
• Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
• Development and contribution of strategy to improve marketing standard and processes
• Prepares documents for job file reviews with current and prospective clients
• Maintain a reliable system of tracking / follow-up of incoming leads and how they are generated.
• Documents and reports in detail on key referral-source relationships weekly and monthly
• Participates in collections efforts with non-residential customers when necessary
• Resolves issues with customers

Job Requirements

• High school graduate or equivalent; college degree preferred or equivalent professional experience
• 6-12 months of sales experience or prior sales training is highly desired, but not required
• Valid Driver's License and satisfactory driving record
• Good verbal and written and communication skills
• Good customer service skills
• Highly motivated, strong work ethic and enjoy the selling process
• Build rapport easily and establish trust, leading to lasting customer relationships
• Can effectively present information to customers one-on-one and in small groups
• Has a good aptitude for basic math necessary for doing calculations related to the sales process
• Local and regional travel may be required for trade shows, training, networking events and for selling services immediately after catastrophic events
• Some work required outside of traditional working hours to network and represent the company at business social events
• Skilled using social media and other web-based sales tools

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to :

• Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Sit for long periods of time while using office equipment such as computers, phones etc.
• Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
• Express or exchange ideas with others quickly, accurately, and receive and act on detailed information.
• Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen and expansive reading.
• Be exposed to various inside working conditions : The change of building environment such as with or without air conditioning and heating.

Compensation

$50,000 - $65,000 annual salary based on experience plus performance-based bonuses, company vehicle, company cell phone and company computer

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification.

They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee.

This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will.

These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.

All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

Last updated : 2024-02-28