Account Services Representative, Sr. jobs in Bremerton, WA

Account Services Representative, Sr. provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative, Sr. resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative, Sr. identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Account Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Patient Services Representative PSR
  • NORTH OLYMPIC HEALTHCARE NETWORK
  • Port Angeles, WA OTHER
  • Job Details

    Job Location:    Downtown Health Center - Port Angeles, WA
    Position Type:    Full Time
    Salary Range:    $17.00 - $22.00 Hourly

    Description

    Perform day-to-day functions of the clinics front office including, appointment scheduling, patient registration, point-of-service payment collection, and other patient inquiry and problem resolution. Provide courteous and professional service to patients and assist other clinic staff as required. Create a welcoming environment for patients by exemplifying a patient-centered service demeanor. Please be sure to let us know if you speak Spanish, Mandarin, and Korean, bi-lingual is a plus!

     

    PRIMARY ACCOUNTABILITIES

    • Greets and checks in all patients and visitors.
    • Schedules patient appointments
    • Collects payment for services (i.e.) copays
    • Answers phone calls
    • Registers new patients
    • Verifies patient data/insurance information in Electronic Health Record (EHR) and updates when needed
    • Coordinates with nursing staff regarding daily scheduling concerns. Escalates to PSR Lead if needed.
    • Monitors patient wait times and notifies patients of delays
    • Acts as a liaison between patients and clinical staff to assure patient continuity of care
    • Assists patients with questions and helps direct them to the proper clinic resource
    • Adhere to all NOHN policies and procedures
    • Other duties as assigned

    Operational Excellence

    • Uses professional skills to the best of their ability
    • Provides a positive patient-centered experience for every patient
    • Considers safety of patients and works to help provide a safe environment
    • Maintains a current up-to-date knowledge of new policies and procedures
    • Works to create an efficient, highly productive environment utilizing LEAN methodology

    Relationship Management

    • Works collaboratively with all staff, providers and leadership
    • Engages others as part of a team-oriented philosophy

    Qualifications


    Education

    • High School Graduate or GED Equivalent. Minimum experience required. Previous experience in customer service / medical service, a plus.

    Experience and Key Skills

    • Possess a professional, cheerful attitude and create a positive first impression
    • Ability to communicate well with others through written and verbal interpersonal communication
    • Ability to perform routine assignments independently
    • Possess basic computer skill and knowledge
    • Demonstrate attention to detail and organizational skill
    • Ability to multi-task
    • Uphold the mission, values, and principles of the organization
    • Create and maintain a positive, team-based culture

    Physical/Environmental

    • Must be able to walk intermittently for 8 hours.
    • Some standing, sitting, bending, occasional lifting.
    • Use hands and fingers to continually manipulate a keyboard.
    • Must be able to verbally communicate and hear.
    • Viewing the computer for 8 hours.
  • 23 Days Ago

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Patient Services Representative
  • GTT, LLC
  • Silverdale, WA CONTRACTOR
  • Patient Services Representative / Phlebotomist Contract Duration 6 months Pay rate up to $25/Hr Job Description: The Patient Services Representative I (PSR I) represents the face of the company to pat...
  • 5 Days Ago

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Member Services Representative
  • Crunch Fitness - Silverdale
  • Silverdale, WA PART_TIME
  • Reports to:Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all mem...
  • 1 Month Ago

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Call Center Representative - Graveyard
  • Security Services Northwest Inc.
  • Sequim, WA FULL_TIME
  • About the Company: Security Services Northwest, Inc., (SSNW) is your full-service security company. Founded in 1977, we offer professional and complete security services for residential, commercial, a...
  • 13 Days Ago

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Member Services Representative, YMCA of Port Angeles
  • Olympic Peninsula YMCA
  • Port Angeles, WA OTHER
  • Job Details Job Location: Port Angeles YMCA - Port Angeles, WA Position Type: Part Time Education Level: None Salary Range: $16.28 - $16.28 Hourly Travel Percentage: None Job Shift: Day Job Category: ...
  • 22 Days Ago

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Member Services Representative, YMCA of Jefferson County
  • Olympic Peninsula YMCA
  • Port Townsend, WA OTHER
  • Job Details Job Location: Jefferson County YMCA - Port Townsend, WA Position Type: Part Time Education Level: None Salary Range: $16.28 - $16.28 Hourly Travel Percentage: None Job Shift: Day Job Categ...
  • 15 Days Ago

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0 Account Services Representative, Sr. jobs found in Bremerton, WA area

Bremerton is a city in Kitsap County, Washington, United States. The population was 41,500 according to the 2018 State Estimate, making it the largest city on the Kitsap Peninsula. Bremerton is home to Puget Sound Naval Shipyard and the Bremerton Annex of Naval Base Kitsap. Bremerton is connected to Downtown Seattle by two ferries: a 60-minute ferry that carries both vehicles and walk-on passengers, and a 28-minute fast ferry that carries passengers and a limited number of bicycles. Bremerton, the largest city in Kitsap County, is located directly west of Seattle across the Puget Sound on the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Services Representative, Sr. jobs
$48,176 to $61,063
Bremerton, Washington area prices
were up 2.9% from a year ago

Account Services Representative, Sr. in Lynchburg, VA
You can request for a callback and the current representative will record your details and then pass on your information to the captive site via an email.
December 31, 2019
Account Services Representative, Sr. in Houston, TX
The BDC Representative is responsible for making inbound and outbound calls and communicating with prospects and customers via text, email or social media as assigned.
February 16, 2020
Account Services Representative, Sr. in Petersburg, VA
Guide the recruiter to the conclusion that you are the best candidate for the account service representative job.
January 12, 2020