Account Services Representative, Sr. jobs in Chicago, IL
Account Services Representative, Sr. provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative, Sr. resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative, Sr. identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Account Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Account Services Representative, Sr. jobs
Account Services Representative
- LifeWorks
-
Chicago, IL
FULL_TIME
-
TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.The Account Service Representative is responsible for supporting our Customer Success Managers; providing excellent customer service and completing administrative tasks.
The Account Service Representative will work with Customer Success Managers, Account Service Representatives and/or other internal resources, as well as directly with client base. This role is primarily internal and e-mail/administrative in nature.
Summary
The Account Service Representative is responsible for supporting our Customer Success Managers; providing excellent customer service and completing administrative tasks.The Account Service Representative will work with Customer Success Managers, Account Service Representatives and/or other internal resources, as well as directly with client base. This role is primarily internal and e-mail/administrative in nature.Responsibilities- Respond to Customer Success Manager inquiries & service requests pertaining to their clients’ programs and services
- Overseeing billing inquiries (review and resolution)
- Responsible for client administrative support; sending usage reports, preparing communications, complete internal forms to update systems
- Managing the renewal process with appropriate internal teams, providing reports to Customer Success Managers of their upcoming renewals
- Act as a liaison with internal departments to resolve issues that may arise with clients
- Responsible for updating and utilizing the CRM (Customer Relationship Management) system
- Data Entry projects, system clean up
- Miscellaneous administrative responsibilities to support Customer Success Managers and their clients
Succeeding as an Account Service Representative will require the following core qualifications and skills:- University degree in Business or a related field, or equivalent work experience
- 3 years of experience in a sales / account management administrative role preferred but not required
- Experience working in Microsoft Office Suite: Excel, PowerPoint, Adobe, Word. Salesforce experience a plus
- Prior experience in HR, Wellness, and/or EAP considered an asset
- Proven ability to respond in a timely manner in an email heavy environment
- Strong problem solving skills
- Strong organizational, analytical, Project Management skills
- Exceptional written and verbal communication skills
#LI-SG1#LI-Remote
TELUS Health is an Equal Opportunity Employer. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.
Where permitted by law, company employees must be fully immunized to access a TELUS Health office or customer premises.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request totalentacquisitiononboarding@telushealth.com.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process. - 1 Month Ago
Account Services Representative
- Reynolds and Reynolds
-
Naperville, IL
FULL_TIME
- Position description:American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is seeking an Account Services Representative for our growing team. In this role you will ...
- 1 Month Ago
Sr. Enterprise Account Executive - Financial Services
- ServiceNow
-
Chicago, IL
FULL_TIME
- Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can ...
- 1 Month Ago
Patient Account Representative
- Paramedic Billing Services
-
Elmhurst, IL
FULL_TIME
- Overview: The Patient Account Representative will join our team in a customer service role, specializing in insurance processing revenue collection and patient relations. The Patient Account Represent...
- 24 Days Ago
Customer Service Representative - Roselle, IL
- Signode -Customer Service Representative
-
Roselle, IL
FULL_TIME
- Customer Service Representative - Roselle, IL Apply Now Description/Job Summary About Signode:With over $2B in revenue, 80 manufacturing facilities across 6 continents and over 9,000 employees worldwi...
- 10 Days Ago
Sales Representative
- TruGreen - Sales Representative - Carpentersville, IL
-
Montgomery, IL
FULL_TIME
- TruGreen is Hiring Territory Sales RepresentativesImmediate Openings in Carpentersville, ILAt TruGreen, we are committed to our customers, our teams, our values, and the science of lawn care. A career...
- 1 Day Ago
Filters
- Current Active Filter
- Chicago, IL
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Account Services Representative, Sr. jobs found in Chicago, IL area
Sales Manager
- Total Quality Logistics, Inc.
-
Chicago, IL
- About the role: As a new Sales Manager for TQL, you will be leading a mid-to-large team of highly motivated logistics sa...
- 4/25/2024 12:00:00 AM
Business Development Supervisor
- Periscope
-
Chicago, IL
- Periscope is a full-service creative agency that sees beyond the expected to build brands and impact communities in inve...
- 4/25/2024 12:00:00 AM
Account Manager
- Periscope
-
Chicago, IL
- Periscope is a full-service creative agency that sees beyond the expected to build brands and impact communities in inve...
- 4/25/2024 12:00:00 AM
Business Development Specialist
- Supremex Inc.
-
Chicago, IL
- Royal Envelope 4114 S Peoria St Chicago, IL, 60609 Tel: 773-376-1212 jobs@royalenv.com Role Overview The Business Develo...
- 4/24/2024 12:00:00 AM
Sales Executive - Drop Trailer
- Total Quality Logistics, Inc.
-
Chicago, IL
- About the role: As a Sales Executive for TQL's Drop Trailer division, you will be responsible for driving revenue by ide...
- 4/24/2024 12:00:00 AM
Sales Associate - Chicago
- Richemont
-
Chicago, IL
- At Montblanc Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We be...
- 4/24/2024 12:00:00 AM
Sales Associate
- LACOSTE
-
Chicago, IL
- At Lacoste, we think Life is a Beautiful Sport and hope you do too. If you want to be a part of a culture that values pe...
- 4/22/2024 12:00:00 AM
Residential Direct Support Professional
- Heartland Alliance
-
Chicago, IL
- Title: Resource Pool-Residential Direct Support Professional Shift: Resource Pool - On Call Location: 1207 W Leland Ave ...
- 4/21/2024 12:00:00 AM
About Chicago, Illinois
Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third most populous city in the United States. With an estimated population of 2,716,450 (2017), it is the most populous city in the Midwest. Chicago is the principal city of the Chicago metropolitan area, often referred to as Chicagoland, and the county seat of Cook County, the second most populous county in the United States. The metropolitan area, at nearly 10 million people, is the third-largest in the United States, and the fourth largest in North A...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Services Representative, Sr. jobs
$46,906 to $59,448
Chicago, Illinois area prices
were up 0.8% from a year ago
were up 0.8% from a year ago
What does an Account Services Representative, Sr. do?
Account Services Representative, Sr. in Lynchburg, VA
You can request for a callback and the current representative will record your details and then pass on your information to the captive site via an email.
December 31, 2019
Account Services Representative, Sr. in Houston, TX
The BDC Representative is responsible for making inbound and outbound calls and communicating with prospects and customers via text, email or social media as assigned.
February 16, 2020
Account Services Representative, Sr. in Petersburg, VA
Guide the recruiter to the conclusion that you are the best candidate for the account service representative job.
January 12, 2020