Account Services Representative, Sr. provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative, Sr. resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative, Sr. identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Account Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Overview
We are looking for Entry-Level Account Representatives to join our growing team!
The ideal candidate will be energetic and enthusiastic with a willingness to learn and succeed!
We will provide paid training for this role consisting of customer service, outbound telephone calls to existing business customers, and building rapport for the purpose of promoting and upselling our products and services through daily email communication. Must be computer savvy with an attention to detail, excellent grammar, and email etiquette!
If you are an individual with a "Will do! Must achieve!" attitude and have the uncanny ability to generate results, apply today!
Essential Duties and Responsibilities
Knowledge, Skills, and Abilities
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, speak and hear. The employee is frequently required to sit. The employee is frequently required to use hands and fingers for data entry.
Equal Opportunity Employer
W.B. Mason Company, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Job Type: Full-time
Pay: $40,000.00 per year
Benefits:
Schedule:
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Work Location: In person
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