Account Services Representative, Sr. provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative, Sr. resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative, Sr. identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Account Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Jay Group is looking for a Sr Account Manager to support day-to-day fulfillment activity across our diverse portfolio of strategic clients. Candidates should possess strong customer service skills and have experience analyzing and interpreting key metrics, identifying opportunities for additional products and services, creating presentations that highlight Jay Group performance to customer-driven SLAS, as well as providing industry-leading expertise in the Ecommerce industry.
Sr Account Manager Responsibilities but not limited to:
Qualifications:
About Jay Group:
Jay Group is an industry-leading provider of warehouse inventory management, ecommerce fulfillment, transportation, and specialty packaging services. For over 55 years, some of the world’s most trusted and well-known brands have relied on Jay Group to ensure their product is delivered accurately and on time. Jay Group manages the back-end details of parcel and B2B fulfillment so that clients can focus on growing their brands and businesses.
Benefits:
What does it take to be a Jay Group Team Member?
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