Account Services Representative, Sr. jobs in Lynchburg, VA
Account Services Representative, Sr. provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative, Sr. resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative, Sr. identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Account Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Account Services Representative, Sr. jobs
Individual Health Account Representative
- LD&B Insurance Services
-
Staunton, VA
FULL_TIME
-
General Job Description:
The Individual Health Account Representative is an energetic professional interested in helping our business grow through constructive, empathetic conversations and by providing remarkable customer service. This individual must be a self-starter who thrives in a fast-paced, team environment and who exhibits exceptional interpersonal relationship skills. The successful Individual Health Account Representative will communicate and coordinate with their colleagues in their specific division and in our overall organization to deliver optimal levels of care for our clients and to achieve divisional and organizational objectives. With this backdrop in mind, the Individual Health Account Representative communicates directly with clients, prospects, partners and vendors through a variety of channels in order to educate, problem solve, process, identify solutions and create calm depending upon situational demands. As a representative of the organization, the Individual Health Account Representative aligns personally with the organization’s values as reflected in the LD&B BLUEprint and models these values on a daily basis.
Essential Duties & Responsibilities:- Understand the complexities and nuances of the individual healthcare marketplace and respond to client needs.
- Maintain a positive, empathetic and professional demeanor toward clients, colleagues and vendors at all times.
- Demonstrate communication and customer relationship skills and understand how to utilize the division’s products and services to meet clients’ needs.
- Manage a standard-sized or moderately complex group of clients and cooperate with colleagues to serve all clients within the division.
- Provide prompt, accurate, courteous and customer-focused service to clients. Service includes responding to questions, resolving complaints, processing requests, providing information, researching problems and developing solutions.
- Provide feedback to the Division manager concerning the efficiency and effectiveness of the customer service process and collaborate with others in the division to develop, implement and meet division goals.
- Maintain accurate, complete and timely records of all activity in the appropriate agency and partner data management systems.
- Maintain a strong work ethic with a total commitment to success and consistently demonstrate our BLUEprint values every day.
- Other duties as assigned.
Education, Requirements, Qualifications & Skills:- High school diploma or equivalent required.
- Prior customer service experience required.
- Current appropriate licenses, certifications or credentials necessary and applicable to the division, including maintenance of same, or the ability to obtain these licenses, certifications or credentials.
- Must be a self-starter and capable of completing tasks with little or no supervision.
- Exceptional oral and written communications skills.
- Strong organizational, analytical and problem solving skills.
- Ability to understand and adhere to all requirements related to information security, privacy and confidentiality at all times.
- 1 Month Ago
Employee Benefits Associate Account Representative
- LD&B Insurance Services
-
Harrisonburg, VA
FULL_TIME
- General Job Description: The Employee Benefits Associate Account Representative is an energetic professional interested in helping our business grow through constructive, empathetic conversations and ...
- 18 Days Ago
Individual Health Associate Account Representative
- LD&B Insurance Services
-
Harrisonburg, VA
FULL_TIME
- General Job DescriptionThe Individual Health Associate Account Representative is an energetic professional interested in helping our business grow through constructive, empathetic conversations and by...
- 1 Month Ago
Personal Lines Associate Account Representative
- LD&B Insurance Services
-
Harrisonburg, VA
FULL_TIME
- General Job DescriptionThe Personal Lines Associate Account Representative is an energetic professional interested in helping our business grow through constructive, empathetic conversations and by pr...
- 1 Month Ago
Sr. Controls Engineer - Forest, VA
- Signode -Sr. Controls Engineer
-
Forest, VA
FULL_TIME
- Sr. Controls Engineer - Forest, VA Apply Now Description/Job Summary JOB SUMMARY: This position is a Senior Controls Engineering position that designs control systems for robotics, conveyor/material h...
- 1 Month Ago
Sr. Business Account Executive
- Comcast
-
Lynchburg, VA
FULL_TIME
- Seeking Hunters in the game...is that you? Are you a sales driver eager to manage your own funnel of business-to-business sales? This may be the job for you! Be in control of your income and drive sal...
- 11 Days Ago
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0 Account Services Representative, Sr. jobs found in Lynchburg, VA area
Sales Representative
- The WRS Group - Symmetry Financial
-
Lynchburg, VA
- Job Description Job Description Are you accountable, coachable, and possess a positive mental attitude? If so, then you ...
- 4/23/2024 12:00:00 AM
Sales Representative - Uniform
- Cintas Corporation
-
Bedford, VA
- Title: Sales Representative - Uniform Location: Bedford, VA, US, 24523 **Job Description** Cintas is seeking a Sales Rep...
- 4/23/2024 12:00:00 AM
Wireless Sales Expert
- Marketsource Inc
-
Lexington, VA
- Job DescriptionThe Wireless Sales Expert position will be working with America's #1 pre-paid wireless service provider. ...
- 4/22/2024 12:00:00 AM
Internal Revenue Agent (Senior Revenue Agent (Examiner) -12 MONTH ROSTER
- Department Of The Treasury
-
Lynchburg, VA
- Duties WHAT IS THE SBSE - SMALL BUSINESS SELF EMPLOYED DIVISION? A description of the business units can be found at: ht...
- 4/22/2024 12:00:00 AM
Lead Transportation Security Officer
- Department Of Homeland Security
-
Lynchburg, VA
- Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-sta...
- 4/22/2024 12:00:00 AM
Associate Director of Communications
- Johnson Health Center
-
Lynchburg, VA
- Essential Duties and Responsibilities: 1. Directs the creation, production, and distribution of all promotional material...
- 4/21/2024 12:00:00 AM
Part Time Universal Banker - 20 Hours - Timberlake Main - BU
- Truist
-
Lynchburg, VA
- The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. Aft...
- 4/20/2024 12:00:00 AM
Territory Manager - Virginia South
- ZOLL Medical Corporation
-
Lynchburg, VA
- CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologie...
- 4/19/2024 12:00:00 AM
About Lynchburg, Virginia
Lynchburg is an independent city in the Commonwealth of Virginia in the United States. As of the 2010 census, the population was 75,568. The 2017 census estimates an increase to 81,000. Located in the foothills of the Blue Ridge Mountains along the banks of the James River, Lynchburg is known as the "City of Seven Hills" or the "Hill City". In the 1860s, Lynchburg was the only major city in Virginia that was not recaptured by the Union before the end of the American Civil War.
Lynchburg lies at the center of a wider metropolitan area close to the geographic center of Virginia. It is the fifth-...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Services Representative, Sr. jobs
$41,004 to $51,968
Lynchburg, Virginia area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does an Account Services Representative, Sr. do?
Account Services Representative, Sr. in Lynchburg, VA
You can request for a callback and the current representative will record your details and then pass on your information to the captive site via an email.
December 31, 2019
Account Services Representative, Sr. in Houston, TX
The BDC Representative is responsible for making inbound and outbound calls and communicating with prospects and customers via text, email or social media as assigned.
February 16, 2020
Account Services Representative, Sr. in Petersburg, VA
Guide the recruiter to the conclusion that you are the best candidate for the account service representative job.
January 12, 2020