Account Services Representative, Sr. jobs in Racine, WI
Account Services Representative, Sr. provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative, Sr. resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative, Sr. identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Account Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Account Services Representative, Sr. jobs
Sr. Account Manager
- QuickCable
-
Franksville, WI
FULL_TIME
-
The Sr. Account Manager will cultivate, build, and maintain trusting business relationships with prospects and current customers by providing them with feature, function, application and performance information about QuickCable’s products and services while understanding their needs and objectives, and being their advocate within QuickCable. The Sr. Account Manager is expected to identify sales opportunities with potential and current customers, generate “requests for quotation” emanating from those opportunities, and convert them into orders. The Sr. Account Manager will work closely with others within QuickCable to ensure that customer orders are scheduled and fulfilled as promised, and information and quotation requests are addressed quickly, completely, and accurately. Success in this role opens up opportunities to progress within the QuickCable organization.RESPONSIBILITIES
- Identifies and develops prospective customers and constantly nurtures relationships with existing customers.
- Engages with customers and prospects to learn, understand, document, update, and communicate their product and service requirements back to QuickCable.
- Maintains a strong working knowledge of QuickCable’s products, services, and their applications across all markets.
- Maintains a working knowledge of competitors’ products, services, and their applications across all markets.
- Develops comprehensive sales objectives for his/her assigned territory predicated upon capturing new customers and increasing share with existing customers.
- Able to categorize customers and prospects into their proper market segments.
- Able to differentiate among the various sales channels serving each market segment as a prerequisite for determining appropriate pricing and sales tactics.
- Regularly tracks actual sales vs. sales objectives. Makes tactical modifications as required to stay on plan.
- Analyzes customers’ order histories by part number to identify sales erosion and seasonality.
- Promotes products and services to prospects and customers via phone, email, presentations, industry trade conventions, and other methods/venues as required.
- Logs/maintains key activities, plans, opportunities, customer information and forecasts in QuickCable’s CRM application.
- Obtains competitors’ pricing, product information, and share of purchasing spend for each prospect and customer.
- Responds in a timely manner to quotation, service, and information requests from prospects and customers.
- Handles requests and complaints from assigned customers and assumes leadership to resolve their needs, issues, etc.
- Ensures the best possible customer experience through personal efforts in communication, responsiveness, and service as well as coordinating efforts across other departments.
- Provides information internally, as required, to set up new customer records, credit applications, tax exemptions, etc.
EXPERIENCE
- 5 years as a successful field or inside sales representative in a B2B or B2C sales role selling industrial or retail products to OEMs, distributors, dealers, and/or major retailers.
- Some formal training in negotiation concepts.
- Some formal training in making/giving presentations.
- Proficient in conducting internet research and database mining.
- Proficient in Word, Excel, PowerPoint, Outlook and various email platforms.
- Proficient in entering and extracting information from ERP platforms.
PERSONAL CHARACTERISTICS- Consistently displays high level of energy, self-motivation, enthusiasm, and goal/success orientation.
- A natural inquisitiveness toward discovering root causes of issues and a determination to equitably resolve those issues.
- Relies on facts and data to confidently achieve solutions and goals as well as handling objections and conflict while avoiding emotional displays.
- Adept at building trusted and credible relationships with customers and within the company.
- Clear, concise, verbal and written communication skills.
- Strong interpersonal, organizational, and time management skills.
- Able to efficiently manage multiple priorities effectively.
- Eagerness and ability to quickly learn concepts, systems, analytical tools, products, customer organizational structures, sales channel structures, etc.
- Willingness to achieve personal and company success through diligence, hard work, accuracy, and thoroughness.
EDUCATION- Associate degree in Business or relevant experience is required.
- Bachelor’s degree in Business or equivalent preferred.
- 1 Month Ago
Sr Call Center Representative
- Great Lakes Credit Union
-
North Chicago, IL
FULL_TIME
- DescriptionGreat Lakes Credit Union is Hiring GREAT people for our GREAT team!Do you enjoy customer interaction and relationship building?WE WANT YOU ON OUR TEAM!The Sr Call Center Representative prim...
- 24 Days Ago
Medication Technician (Med Tech)
- American Eagle- Admin Account
-
Kenosha, WI
FULL_TIME
- About the Company: We are a premier senior living retirement community dedicated to creating a welcoming, warm environment for the residents who call our community home. We offer competitive pay, comp...
- 7 Days Ago
Strategic Account Representative
- LMI Packaging
-
Pleasant Prairie, WI
FULL_TIME
- STRATEGIC ACCOUNT REPRESENTATIVE ABOUT LMI LMI Packaging is a flexible packaging company, serving the food, beverage, pet, health & beauty, and household industries. We are a fast-growing, 55 year old...
- 12 Days Ago
Client Account Representative
- TalentMovers
-
North Chicago, IL
CONTRACTOR
- Job Title: Client Account Representative Location: Chicago, IL Pay Rate: W2/Contract Job Description: Bachelor's degree in risk management, Business Administration, Finance, or a related field. Releva...
- 12 Days Ago
International Account Representative
- Luxor Workspaces
-
Waukegan, IL
FULL_TIME
- At Luxor, we create an innovative and forward thinking culture that our employees love, and our products reflect this. As a manufacturer of innovative workspace product solutions that are sold to the ...
- 1 Month Ago
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0 Account Services Representative, Sr. jobs found in Racine, WI area
Account Manager, Aerospace
- Alchemy Global Talent Solutions
-
Milwaukee, WI
- We are partnering with an innovative Aerospace and Defense company that is seeking an Account Manager to join their team...
- 4/18/2024 12:00:00 AM
Territory Account Manager
- Crisis Prevention Institute
-
Milwaukee, WI
- Our Story: Crisis Prevention Institute Inc. is the worldwide leader in evidence-based de-escalation and crisis preventio...
- 4/18/2024 12:00:00 AM
Specialty Account Manager
- CSI Pharmacy
-
Milwaukee, WI
- Employees must live in Milwaukee to be Considered! What We Offer: Salary: 80K - 100K, plus bonuses. Medical Benefits: He...
- 4/18/2024 12:00:00 AM
Enterprise Sales Specialist
- Aspire Partners USA
-
Milwaukee, WI
- Aspire Partners seeks current or former Business Professionals, Executives, B2B Sales reps, Finance executives, CFOs, CO...
- 4/18/2024 12:00:00 AM
Hematology Clinical Account Manager
- Hobson Prior
-
Milwaukee, WI
- Hobson Prior is seeking a dedicated Hematology Clinical Account Manager. The successful candidate will represent the org...
- 4/18/2024 12:00:00 AM
TeleSales Representative - Remote
- InsuraTec
-
Milwaukee, WI
- Job Description Job Description TeleSales Representative- Remote Job Description: Are you a self-motivated, driven indiv...
- 4/18/2024 12:00:00 AM
Account Exec - Branded Environments
- Amplify Graphics & Branding
-
Milwaukee, WI
- Job Description Job Description At Amplify, we'd be nothing without our family of employees and are recruiting another t...
- 4/18/2024 12:00:00 AM
Sales Associate - WI
- The RoomPlace
-
Kenosha, WI
- *This role is a fully-commissioned position. Please apply if interested in this pay structure. Make The RoomPlace your W...
- 4/16/2024 12:00:00 AM
About Racine, Wisconsin
Racine (/rəˈsiːn/ rə-SEEN) is a city in and the county seat of Racine County, Wisconsin, United States. It is located on the shore of Lake Michigan at the mouth of the Root River. Racine is located 22 miles south of Milwaukee. As of the 2010 U.S. census, the city had a population of 78,860, making it the fifth-largest city in Wisconsin. Its median home price of $103,625 makes it one of the most affordable cities in Wisconsin to buy a home. In January 2017, it was rated "the most affordable place to live in the world" by the Demographia International Housing Affordability survey.
Racine is th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Services Representative, Sr. jobs
$43,552 to $55,198
Racine, Wisconsin area prices
were up 1.8% from a year ago
were up 1.8% from a year ago
What does an Account Services Representative, Sr. do?
Account Services Representative, Sr. in Lynchburg, VA
You can request for a callback and the current representative will record your details and then pass on your information to the captive site via an email.
December 31, 2019
Account Services Representative, Sr. in Houston, TX
The BDC Representative is responsible for making inbound and outbound calls and communicating with prospects and customers via text, email or social media as assigned.
February 16, 2020
Account Services Representative, Sr. in Petersburg, VA
Guide the recruiter to the conclusion that you are the best candidate for the account service representative job.
January 12, 2020