Account Services Representative, Sr. jobs in Raleigh, NC
Account Services Representative, Sr. provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative, Sr. resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative, Sr. identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Account Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Account Services Representative, Sr. jobs
Customer Account Services Representative
- MED-EL Corporation
-
Durham, NC
FULL_TIME
-
Customer Account Services RepresentativeFull-TimeHybridDurham, NCAbout the Company:MED-EL Corporation is a global leader in hearing implant technology and research. While headquarters resides in Austria, our US branch is based in Durham, North Carolina, at Research Triangle Park. We pride ourselves in being innovators through and through. We bring people the joy of sound through our extensive portfolio of hearing technology and consistently pursue product and process improvement. MED-EL hearing implant systems combine the latest scientific advances, engineering, and manufacturing techniques to offer performance, safety, and reliability. With people at the epicenter of our research and technology, we relentlessly pursue connection—connection to sound, connection to each other, connection to possibility. Here at MED-EL, we are proud to offer a diverse, team-focused culture driven by our passion to support candidates, recipients, their families, and clinical partners.Our Mission: Delivering leading-edge technology to restore hearing and empower connection.About the Role:The Customer Account Services Representative role works with patients and clinics answering product and service questions. In addition, you will process orders, prepare correspondence and fulfill customer needs to ensure excellent service standards.Primary Responsibilities:
- Serve as the primary contact for customers including patients, family members, medical providers, and professional contacts regarding their product needs.
- Process customer orders in accordance with company policy/Quality System and regulatory requirements for the handling of class III medical devices.
- Provide routine product troubleshooting assistance for MED‐EL medical products.
- Collaborate with internal staff members including Insurance Support Services, Audiology Technical Support Services, Accounting, Product Control, Order Fulfillment, and Sales teams to help maintain account relationships.
Position Qualifications:- Positive attitude, self‐motivated and collaborative team spirit a must!
- High School Diploma
- Minimum of 1‐2 years of Customer Service experience
- Strong written and verbal communication skills including the ability to articulate concisely.
- Excellent time management skills and ability to prioritize multiple time sensitive tasks.
- Excellent database skills with proficiency in Microsoft Office (Excel, Word, Outlook, Teams) and ability to learn Microsoft Navision and CRM systems.
- Located within - or willing to relocate to – Durham, NC
What We Offer:
We know that benefits are important to you, and we offer a robust benefits package including:- Full medical, dental, and optional vision coverage effective on the first day of the month following 30 days of active service.
- Health Savings Account
- Short term and long-term disability paid by the company.
- Company paid life insurance with an option to purchase additional coverage.
- FSA Dependent Care
- Pet Insurance
- Critical Illness
- Accident Insurance
- PTO – 20 days annual that is accrued each pay period. Plus 40 hours Medical/Sick leave annual, prorated from hire date and 9 holidays.
- Employee Assistance Program
MED-EL Corporation is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
- 19 Days Ago
Sr Associate Account Executive - Financial Services (Early Career)
- SAS Institute
-
Cary, NC
FULL_TIME
- Sr Associate Account Executive - Financial Services (Early Career) Job Locations US-NC-Cary HQ Requisition ID 20058320 Category Sales/Pre-Sales Visa Sponsorship No Travel Requirements 50% Sr. Associat...
- 23 Days Ago
Sr Account Manager, Remote
- honeywell2-pilot
-
Raleigh, NC
FULL_TIME
- We don’t just sell things. We offer solutions to tomorrow’s challenges. Our sales approach begins by identifying customer demands before they become challenges. We’re committed to delivering customer ...
- 5 Days Ago
Client Services Representative
- Primeritus Financial Services Inc
-
Raleigh, NC
FULL_TIME
- Gather information from clients and places accounts for repossession, operating within the scope of applicable laws and regulations and in a manner that represents professionalism and that does not je...
- 10 Days Ago
Sr Director of Dining Services
- Compass Group Careers
-
Cary, NC
FULL_TIME
- Morrison Healthcare Position Title: Sr Director of Dining Services- Cary, NC Pay Grade: 16 Reports To: Regional Director of OperationsLocation: WakeMed Cary HospitalSalary: $90,000-$100,000Other Forms...
- 1 Month Ago
Sr Sales Representative
- honeywell
-
Raleigh, NC
FULL_TIME
- Our sales approach begins by identifying customer demands before they become challenges. We’re committed to delivering customer success through our comprehensive expertise in software and technology. ...
- 1 Day Ago
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0 Account Services Representative, Sr. jobs found in Raleigh, NC area
Sales Representative ( No Vaccination Required) Remote Work
- PATH ARC
-
Raleigh, NC
- We are looking to hire an experienced Sales Representative to join the team. We have had tremendous growth before and du...
- 4/22/2024 12:00:00 AM
Sales Representative ( No Vaccination Required) Remote Work
- PATH ARC
-
Raleigh, NC
- We are looking to hire an experienced Sales Representative to join the team. We have had tremendous growth before and du...
- 4/22/2024 12:00:00 AM
Sales Representative ( No Vaccination Required) Remote Work
- PATH ARC
-
Raleigh, NC
- We are looking to hire an experienced Sales Representative to join the team. We have had tremendous growth before and du...
- 4/22/2024 12:00:00 AM
Sales Representative ( No Vaccination Required) Remote Work
- PATH ARC
-
Raleigh, NC
- We are looking to hire an experienced Sales Representative to join the team. We have had tremendous growth before and du...
- 4/22/2024 12:00:00 AM
Sales Representative ( No Vaccination Required) Remote Work
- PATH ARC
-
Raleigh, NC
- We are looking to hire an experienced Sales Representative to join the team. We have had tremendous growth before and du...
- 4/22/2024 12:00:00 AM
Sales Representative ( No Vaccination Required) Remote Work
- PATH ARC
-
Raleigh, NC
- We are looking to hire an experienced Sales Representative to join the team. We have had tremendous growth before and du...
- 4/22/2024 12:00:00 AM
Sales Representative ( No Vaccination Required) Remote Work
- PATH ARC
-
Raleigh, NC
- We are looking to hire an experienced Sales Representative to join the team. We have had tremendous growth before and du...
- 4/22/2024 12:00:00 AM
Sales Representative ( No Vaccination Required) Remote Work
- PATH ARC
-
Raleigh, NC
- We are looking to hire an experienced Sales Representative to join the team. We have had tremendous growth before and du...
- 4/22/2024 12:00:00 AM
About Raleigh, North Carolina
According to the United States Census Bureau, Raleigh occupies a total area of 144.0 square miles (373.0 km2), of which 142 square miles (369 km2) is land and 0.97 square miles (2.5 km2), or 0.76%, is covered by water. The Neuse River flows through the northeast end of the city.
Raleigh is located in the northeast central region of North Carolina, where the Piedmont and Atlantic Coastal Plain regions meet. This area is known as the "fall line" because it marks the elevation inland at which waterfalls begin to appear in creeks and rivers. As a result, most of Raleigh features gently rolling hil...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Services Representative, Sr. jobs
$43,597 to $55,255
Raleigh, North Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does an Account Services Representative, Sr. do?
Account Services Representative, Sr. in Lynchburg, VA
You can request for a callback and the current representative will record your details and then pass on your information to the captive site via an email.
December 31, 2019
Account Services Representative, Sr. in Houston, TX
The BDC Representative is responsible for making inbound and outbound calls and communicating with prospects and customers via text, email or social media as assigned.
February 16, 2020
Account Services Representative, Sr. in Petersburg, VA
Guide the recruiter to the conclusion that you are the best candidate for the account service representative job.
January 12, 2020