Account Services Representative, Sr. jobs in Rochester, NY

Description

POSITION SUMMARY: Responsible for prospecting and selling new business according to the Plant’s capabilities and niche markets within the folding carton and paper board packaging industry. We are seeking a proven hunter that is an aggressive self-starter with excellent prospecting, relationship building, and closing skills. The candidate will also be responsible for establishing and maintaining the client relationship at a professional level.

DUTIES AND RESPONSIBILITIES:

• Develop and implement a repeatable sales process with individual KPI's that will provide insight on into the overall value and success of these strategies. 
• Instill confidence in customers and employees by becoming a subject matter expert in product offerings to both lead meetings as well as answer all questions.
• Assess prospective and assigned customer's current and potential needs, with the ability to determine & recommend appropriate products and solutions.
• Continuously prospects to develop net new clients, which includes expanding existing relationships and products of assigned accounts. 
• Maintains a consistent "pipeline" that enables meeting and exceeding quota targets. 
• Act as primary job liaison between assigned customer service representative(s), internal departments, and customers.
• Assist customer service in processing RFQ requests with customer specifications to obtain a design, estimate, and/or quote.
• Serve as first stage point of contact for customer service issues, delivery, etc.
• Communicate and follow up with customers on any needed samples, delivery dates, etc.
• Work with production and internal teams to ensure a smooth and effective flow of jobs/projects.

SKILL REQUIREMENTS: Knowledge of folding cartons, packaging, and/or printing industry, strong organizational skills, demonstrated prospecting, presentation, and closing skills, excellent verbal and written communication skills, people skills and the ability to work in a team setting.

QUALIFICATION REQUIREMENTS:

• BS degree PLUS 8-10 years of outside sales experience 
• Ability to travel up to 50%. 

Compensation commensurate with experience.
 

DSS, Inc. is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We value diversity and inclusion and believe that a diverse workforce strengthens our organization. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities, to apply for our positions.