Account Services Representative, Sr. provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative, Sr. resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative, Sr. identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Account Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Corporate Concepts is located on the NY/CT state borders and is currently seeking to hire an Entry Level Account Representative to join our staff.
We’ve found that anyone with a genuine interest in working with people do well in this role.
The primary responsibilities for an Entry Level Account Representative are:
· Develop a business development plan
· Utilize an effective and efficient system
· Succeed in company-sponsored training classes
· Meet with customer in-person to discuss their areas of need
· Specialize in customer retention and customer acquisition through face-to-face meetings
· Maintain records on customer interactions
Requirements:
· Bachelor degree is preferred, but not required
· Interpersonal and communications skills are a must
· 1-3 years of experience in a customer service-based type role such as: restaurant, retail, sales, and business development
· Easy to adapt in any kind of situation
· People-oriented
· Team-oriented
· Solution-oriented
Perks at Corporate Concepts:
· Support from the management team
· Cohesive team environment
· Competitive pay plan plus bonuses
· Training and development
· Incentives
· Recognition
This is a great opportunity for someone needing more work experience, changing fields, or someone who loves working with people. We look forward to reviewing your resume!
Job Type: Full-time
Pay: $800.00 - $1,200.00 per week
Benefits:
Compensation package:
Schedule:
Application Question(s):
Work Location: In person
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