Account Services Representative, Sr. jobs in Utica, NY

Overview

Clinic: Agape Physical Therapy & Sports Rehabilitation

Position: Patient Account Representative – Hybrid Work Schedule, must be able to report to the Forest Hill, Maryland office as needed for training and meetings. Local applicants will only be considered.Location: Forest Hill, Maryland

Employment Type: Full-Time, Open to Part-Time with a minimum of 20 hours per week

Experience: 1 years of Medical Billing Experience

 Position Overview:

The Patient Account Representative is responsible for processing insurance claims, verifying policy information, and ensuring accurate billing. They track payments, follow up on outstanding balances, and communicate with insurance companies and clients to resolve billing discrepancies.

Additionally, they may handle accounts receivable, reconcile financial records, and generate reports for management. Strong attention to detail, knowledge of insurance procedures, and effective communication skills are essential for success in this role. 

Patient Account Representative Perks:

• Competitive compensation
• Excellent benefits package including 401k
• Employee discount plans
• Employee Assistance Program (EAP)
• Family-friendly work environment
• Investment from a company that wants you to succeed and thrive

Job Requirements:

• Knowledge of working aging, researching unpaid claims, and appeal submissions to insurance.
• The ability to answer all patient or telephone inquiries pertaining to claims billed with courtesy and thoroughness.
• Ability to perform billing functions via Electronic Medical Records (EMR), Raintree experience preferred.
• Excellent time management, organizational and communication skills. Ability to work independently and as a team player. Demonstrate ability to address difficult situations and resolve conflicts.
• Experience with Medicare, Workers’ Compensation Insurance, Commercial and Medicaid insurance.
• Knowledge of basic computer skills including Microsoft Excel and Word, as well as Email experience

Qualifications:

• High school graduate or equivalent
• Hybrid Work Schedule, must be able to report to the Forest Hill, Maryland office as needed for training and meetings. Only local applicants will be considered.
• 1 years of previous medical billing experience OR a graduate of Medical Billing School
• Excellent communication skills
• Proficient in Word and Excel
• Detail oriented
• Good time management skills
• Enjoys structure and organization

About Agape Physical Therapy, Aquatic Therapy and Sports Rehabilitation:

Agape Physical Therapy clinics are dedicated to delivering the highest level of care possible. Expert physical therapists are hired at each center for their commitment to patient care, their unique skill set, and their drive to continually learn and improve the quality of life for others. Patients can expect outstanding, dedicated, and experienced providers in every office. Now with fifteen locations, the Agape Physical Therapy network is fulfilling the vision of its founders and serving the people of Maryland and Pennsylvania. We continue to hold fast to our standard of quality patient care and prioritize giving our very best care to our patients.

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