Accounts Receivable Manager jobs in Indianapolis, IN

See Yourself At Telix

The Manager, Accounts Receivable provides organizational direction and leadership to the Invoicing, Rebate Administration, Credit and Collections team members. The Manager, Accounts Receivable is responsible for designing the processes and policies required to deliver a high level of customer service and financial control. This position requires expert knowledge of Order to Cash processes and will be responsible for establishing the organizational priorities and operational strategies to drive performance. The ideal candidate for this role will be able to operate with a high degree of autonomy and will implement the ICFR controls and ERP Solutions required to support sales in the US, Canada, Latin America. This role will also participate in customer contracting, and will be able to analyze critical data, develop, and track meaningful reporting and KPIs, form actionable recommendations, and present clear and actionable recommendations based on analysis.

Key Accountabilities

Accounts Receivable Management: Responsible for managing the accounts receivable team members, including setting goals, developing strategies, and implementing policies and procedures to ensure efficient and effective management of outstanding receivables.

Invoicing and Billing: Design, administers and oversees the invoicing and billing process to ensure accurate and timely generation of invoices for patient dosing, price list controls, discounts, and rebate administration.

Customer Credit Evaluation: Evaluate and establish credit policies and limits for customers to minimize the risk of bad debt and financial losses.

Collections Management: Lead the collections efforts, setting the tone for accounts receivable team members to follow up on overdue accounts and implement strategies to improve the collection process to reduce the average days sales outstanding (DSO). If required, identify vendors and build the relationship with 3rd party credit agencies, bankruptcy council, and/or collections agencies.

Reporting and Analysis: Prepare regular reports on the accounts receivable status, aging analysis, and collection performance for presentation to senior management and other stakeholders. They may also conduct in-depth analysis to identify trends and areas for improvement. Oversee and execute month-end activities to ensure reserves and/or write-off requirements are in accordance with IFRS standards. Work with internal and external auditors, and ensure proper controls are documented to satisfy audit requirements.

Customer Relations: Work closely with customers to resolve billing inquiries, disputes, and payment issues, maintaining positive relationships with clients while ensuring timely payments.

Cross-Functional Collaboration: Collaborate with other departments, such as Sales, Customer Service, and Finance, to ensure seamless communication and coordination related to accounts receivable matters.

Compliance and Risk Management: Ensure compliance with ICFR accounting standards, company policies, and legal regulations related to accounts receivable processes. They also identify and mitigate potential financial risks associated with credit and collections.

Tax: Ensure systems and staff are in place to ensure Telix remains complaint with all Sales Tax requirements, including storage and monitoring of tax-exempt certificates.

Team Management: Build team and individual capability, ensuring personal effectiveness for work in current and future roles. Embrace automation where it adds value and ensure the patient always comes first.

Process Improvement: Continuously striving to enhance the efficiency and effectiveness of the accounts receivable process, may initiate process improvement initiatives to optimize cash flow and reduce late payments.

What You'll Bring to the Role

• 7 years of experience in financial, accounting, and internal controls practices (IFRS, ICFR) is required
• Bachelor or Master's degree in Accounting or Finance is required
• CPA or CCE is preferential
• Direct experience leading Order to Cash processes and team members
• Proficiency with MS Excel, Word, PowerPoint, and SAP
• Ability to manage effectively through ambiguity, take ownership for decisions, and operate comfortably in a fast-paced cross functional team environment
• Effective presentation and analytical skills, ability to negotiate effectively, and strong customer service skills
• Knowledge of state and federal laws relative to assigned area
• Preferred prior experience in pharmaceutical or medical device industry