Adjustment Clerk reviews and follows up on customer complaints regarding account balances and uncredited items. Analyzes associated documents and makes necessary adjustments to accounts and/or recommendations to resolve customer issues. Being an Adjustment Clerk communicates results of findings to customer. Requires a high school diploma or its equivalent. Additionally, Adjustment Clerk typically reports to a supervisor or manager. The Adjustment Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Responsibilities
1. Provide polite, friendly greetings and interactions with all guests.
2. Prepare product for sale (baking, weighing, and pricing).
3. Maintain product level, quality and freshness.
4. When requested perform clerk function of cake decorating.
5. Maintain sanitation standards in the cooler, freezer, prep area and sales area.
6. Communicate guest requests to management.
7. Communicate temperature breakdowns to supervisor.
8. Keeps supply area neat, clean and tidy at all times.
9. Perform all other duties as assigned by management.
10. Performs front end duties to insure no noticeable wait standard is maintained.
11. Announce specials and sale info on the PA system.
12. Assist in product receiving and storage.
Qualifications
1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
5. Effective communication, guest service and selling skills.
6. Must be at least 18 years old.
7. Ability to bend, kneel and stand for extended periods of time.
Last updated : 2024-04-24
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